Supportive and Inclusive Team Environment working for leading NFP organisation?? Permanent, Part-time position? Fantastic salary packaging opportunities About Us Deaf Connect is the largest, whole-of-life service provider and social impact organisation for Deaf, deafblind and hard of hearing Australians.
We stand with the Deaf community to build capacity and influence social change while paying respect to history, culture and language.
Our organisational values of Heart, Courage, and Discovery stand with the Deaf community to build capacity and influence social change while paying respect to history, culture, and language.
We offer an attractive benefits program including:?? Salary packaging, enabling you to make huge savings on tax and maximise your pay?? Flexibility regarding working arrangements? Discount membership to gyms and facilities throughout Australia?? Free annual flu vaccinations?? Free comprehensive online learning portal? Free financial wellness support through our default super fund? About The Role Deaf Connect have an exciting opportunity available in Adelaide for a passionate Community Services Officer to support in our delivery of Community Access – an information and referral service for members of the Deaf and hard of hearing community.
Reporting to the Manager, Community Access, the role supports our friendly and collaborative Information Services team with a range of tasks that supports our community access service and programs.
Key duties include provision of Walk In and Short Term Goals supports, as well as responding to enquiries, developing local networks and working with the deaf and hard of hearing community to identify supports, information and opportunities that best serves the needs of individuals and local communities.
If you pride yourself on your customer service, communication skills, strong administration skills and drive to deliver the best outcomes, we want to hear from you.
Main responsibilities of the role include: Provide and facilitate referrals to internal departments and external organisations.
Facilitate and expand informal and formal engagement activities with and for the Deaf and hard of hearing community Ensure completion of appropriate documentation and maintain accurate client records authorised systems while maintaining privacy and confidentiality.
Understand and work within the relevant parts of the Organizations quality management system Ensure service facilities and other resources as required are available for face-to-face and virtual delivery.
About You In your application, let us know if you have these key skills and experience: Ability to communicate in Auslan and knowledge of Deaf culture and community Experience in provision of human services Experience in information and referral services Understanding of privacy and confidentiality issues Effective communication and well-developed interpersonal skills Ability to work in Team environments remotely Ability to work with minimal supervision Positive and flexible attitude Current Driver's License Also let us know if you have these other great skills: Qualifications in Human Services or other Community Services discipline? Understanding of relative State and Federal Disability Services Acts Understanding of human rights conventions and anti-discrimination legislation NDIS work experience and understanding of the NDIS Code of Conduct? Download Position Description
