WorkHub is a premium coworking space that offers highly personalised and bespoke business support services for professionals.
Located in the heart of Melbourne, WorkHub provides a vibrant and collaborative environment designed to help businesses thrive.
Role Overview: We are seeking a dynamic and motivated Community Manager to join our team at WorkHub.
As the Community Manager, you will play a pivotal role in shaping and maintaining the unique, personalised experience that sets WorkHub apart from other coworking spaces in Australia.
Your mission will be to cultivate a professional, yet warm and inclusive community where members can thrive and achieve their business goals.
This role is a single-staffed site, where you will be an integral part of First Contact's national support team.
This position requires periods of sitting, standing, walking, and manual handling.
Key Responsibilities: Sales: Drive membership sales and promote the unique benefits of WorkHub to potential members, showcasing our commitment to personalized business support.Staffing: As a single-staffed site, you will manage the daily operations and ensure exceptional service delivery, working closely with the national support team for additional resources and support.Business Support Services: Provide high-quality, tailored business support services to members, including administrative assistance, travel requirements, event planning, and networking opportunities, ensuring that each member feels valued and supported.Invoicing: Manage invoicing and ensure timely payment from members, maintaining transparent and efficient financial operations.Qualifications: Proven experience in a similar role, preferably in a coworking or serviced office environment.Strong sales and customer service skills.Excellent organisational and multitasking abilities.Proficiency in invoicing and basic financial management.Strong leadership and team management skills.What We Offer: Competitive salary and benefits package.Opportunity to be part of a vibrant and growing community.Professional development and career growth opportunities at First Contact.A supportive and collaborative work environment.
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