Community Legal Centre Inc | Manager, Stakeholder Engagement (Identified)

Manager, Stakeholder Engagement (Identified) We are looking for dedicated individuals to work with the community to help navigate the legal system and explore options.
Location: Perth Employment Type: Full-time – 12 months contract Compensation: Excellent salary and employment conditions knowmore Legal Service is seeking a Manager, Stakeholder Engagement for Western Australia to join our organisation within the community legal sector.
About knowmore knowmore is a nation-wide independent community legal centre providing free legal information, advice, representation and referrals, financial counselling, and systemic advocacy for victims and survivors of child sexual abuse. Since 2022, our service has expanded to provide legal advice and financial counselling for people applying to the Territories Stolen Generations Redress Scheme, and free legal advice for survivors of child sexual abuse who are not eligible to apply to the National Redress Scheme.
Role As a member of knowmore's management team, the Stakeholder Engagement Manager is a dynamic role providing leadership in the management of knowmore's relationships and service development. The role will engage with team and discipline leaders with local responsibilities relating to knowmore's partnerships. Client and community-focused outreach, and intra and interstate travel to office sites is expected to be a regular part of the role.
This role reports to the Director, First Nations Engagement, and as part of knowmore's national management team will work closely with the Aboriginal and Torres Strait Islander Engagement Team.
This is an identified position. To be appointed to this position, the applicant must be an Aboriginal or Torres Strait Islander person who identifies and is recognised as such within the community in which they live.
Duties and Responsibilities Collaborate with other knowmore service delivery leaders to strengthen existing relationships, including with the community legal sector and other partners, to progress strategic aims and specific projects, ensuring mutual benefit and maximising outcomes for clients. Identify opportunities for new partnerships, services, and funding to implement service innovations and growth aligned with knowmore's client-centred and multidisciplinary service model and its mission and strategic goals. Support the ongoing provision of effective referral arrangements between knowmore and key stakeholders including Funders' staff and other funded service providers to best meet the needs of clients. Lead the mapping, collation, and management of data and information around knowmore's partnerships and service delivery to clients. Assist with the development, maintenance, and review of service delivery within the model, focusing on ensuring services are culturally safe and trauma-informed. Assist with the development of adherence to data and reporting requirements, practice notes and frameworks, policy and procedures, resources, and professional development plans for the service. Respond to client and stakeholder feedback appropriately, including dealing directly with complex client matters as required and being a point of escalation where appropriate. Represent knowmore at meetings and in other forums as required. Identify and maximise the use of appropriate networks, forums, peak bodies, and agencies to enhance the performance of knowmore's functions. Undertake other duties and projects as directed. Organisational Obligations Share our values and have a strong commitment to improving the lives of survivors of child abuse. First Nations cultural competency – to work in ways that recognise and counteract privilege and bias, and appreciate the values, traditions, belief systems, and experience of First Nations People. Demonstrate an active and dedicated commitment to knowmore's Purpose, Vision, and Values. Commitment to working within and supporting knowmore's practice framework (trauma-informed, culturally safe, person-centred). Comply with knowmore's Policies and Procedures. Observe all legal and legislative requirements. Ensure a high level of confidentiality and integrity. Assist in the development of, and participate in knowmore's initiatives, projects, and events. Cultivate productive and collaborative working relationships and outcomes through open and inclusive planning, continuous improvement, and transparent work practices. Liaise with others in a professional, respectful, and constructive manner. Take reasonable care to protect their health and safety and the health and safety of others. Engage in professional supervision and other reflective practice opportunities as required. Qualifications and Selection Criteria Tertiary qualifications are preferred though not required; however, significant relevant work experience and a dedication to ensuring Aboriginal and/or Torres Strait Islander people and communities receive high-quality services is what we are seeking. Sound knowledge of Aboriginal and Torres Strait Islander cultures inclusive of values, protocols, and any other issues relevant to Aboriginal and Torres Strait Islander communities, in urban, rural, and remote areas of Australia. An extensive understanding of the experiences and service needs of Stolen Generation Survivors and their descendants, with a particular focus on the Northern Territory, ACT, and Jervis Bay areas. A strong understanding of intergenerational grief, loss, and trauma and its impacts for Stolen Generation Survivors. Sound understanding of culturally safe and trauma-informed practices. Sound teamwork skills and demonstrated experience working in a multi-disciplinary environment. Strong communication skills – both verbal and written, and confidence in being able to consult and negotiate with individuals and groups within Aboriginal and Torres Strait Islander communities and government agencies across Australia in a trauma-informed manner. Ability and willingness to travel regularly, including to regional and remote communities and intra and interstate, as required. Accordingly, a current driver's licence is desirable. Actively manage own workload and proactively manage self-care. Other Requirements To be appointed to the role, an applicant must comply with the requirements of any applicable legislation relating to legal practice (i.e. not be a person disqualified from employment by a legal practice) and will also need to meet the entry requirements for professional visitors to correctional centres across Australia. Holding a satisfactory National Police Records Check and a Working with Children Check. The role will involve travel to outreach locations, including regional and remote communities, and other office sites and may require travel to other locations on occasions. A competitive salary commensurate with the not-for-profit sector is offered together with the availability of salary packaging to achieve a tax-effective total salary package. In addition to being a flexible workplace, knowmore offers 12% superannuation (0.5% above the SGC), 4 weeks annual leave (pro rata), including annual leave loading.
Employees have access to training and development opportunities as well as our Employee Assistance Program.
Additionally, knowmore offers the ability to partially work from home to facilitate a balanced work life.
If this sounds like an opportunity you would be interested in, please click "Apply Now" to submit your CV and cover letter.
Your application must include:
A resume with your skills, experience, and qualifications A cover letter outlining why you are applying for this position and your responses to the key selection criteria (maximum of four pages) There is no application closing date for this role; we are keen to proceed with recruitment as soon as possible, and interviews may be conducted as applications are received.
The role will be required to satisfactorily complete a National Police Records Check and a Working with Children Check.
Due to the volume of anticipated applications, only successful applicants will be contacted. Interviews will be conducted as applications are received.
At knowmore, we acknowledge the value diversity brings. We welcome applications from workers of all ages, culturally and linguistically diverse backgrounds, and Aboriginal and Torres Strait Islander People.
Agencies please note: This recruitment assignment is being managed directly by knowmore. We do not require extra assistance at this time.
Applications close: No Deadline - please apply as soon as possible.
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