Join an organisation with an award-winning culturethat values diversity and inclusion Hybrid working environment with flexibilityoptions Provide strategic advice and support to determinecommunity engagement
About us
YarraValley Water (YVW) provides essential water supply and sanitation services toover 2 million people who live and work in the northern and eastern suburbs ofMelbourne. We see a bright future that starts withpeople. Our award-winning culture fosters an inclusive,collaborative work environment and provides the development opportunities,flexibility and support that enable high levels of achievement and personalsatisfaction.
The role
We want a talented Community Engagement Advisor to join our team,where you will be a trusted advisor on a range of capital works projects, mostly in Melbourne's eastern suburbs.You'll develop and implement high-quality community engagement andcommunication plans that deliver positive experiences for our customers andcommunity.
Your strong strategic planning, communication and evaluationskills will be applied in line with your sound understanding of IAP2 principlesand substantial experience of delivering engagement activities. With yourability to identify and manage risks around impacts to our customers andcommunity, you'll deliver a best practice approach to communication andengagement.
Working closely with our community, internal stakeholders,business, and government stakeholders, you'll play a critical role in supportingsuccessful project outcomes for all.
What will I be doing? Develop, deliver, and monitor community engagement andcommunication strategies for a range of capital works and operationalprojects Ensure customer and community organisationalperspectives are included in project planning and delivery Ensure community engagement and communicationsinitiatives are aligned to our brand strategy Communicate project impacts to our customers,community, and stakeholders Build and secure customer satisfaction by generatingawareness of our brand and the benefits of partnerships, by persuasivelycommunicating through a variety of channels Work across the business to provide project managersand staff with effective advice on best practice engagement andcommunication to identify and mitigate risks that could lead to customerdissatisfaction. Identify opportunities to improve communicationchannels, leveraging emerging technologies where appropriate and leveraging local community Develop trusting, productive relationships across theorganisation, and with external stakeholders in the eastern suburbs Toview the position description, click here .
About you? To be set up for success in this role, you'll most likely have: Tertiary qualification in Communications and/or Marketing Full Victorian Drivers Licence 3-5+ years of experience in a community engagement,stakeholder management public relations and/or communications Demonstrated knowledge of effective publicparticipation frameworks and models (IAP2) Demonstrated knowledge of effective communicationtools, techniques and mechanisms, brand risk mitigation, and of socialmedia and digital communications platforms Capacity to develop staff capabilities relating tocommunity engagement Established interpersonal and negotiation skills indealing with key stakeholders including senior management, customers,consultants, contractors, regulators and committees Established experience in managing all documents,policies and procedures, standards and specifications Experience in developing strategies, analysis, andefficiency improvements Why Yarra Valley Water?
This is a permanent full-time position, classified asan Officer Level 4, salary range $107,675 - $113,862 per annum dependenton experience, plus 12% superannuation
Home office set up allowance of$650 Laptop and headset provided 14 weeks paid parental leave 15 days personal leave per year Flexibility for real. For us itstarts with trust. We're committed to creating a truly hybrid workforce –where our people are empowered to design their days with their teams,around where their work is best done, to learn more about our hybridworking environment please click HERE Training and developmentopportunities Onsite parking and canteen, socialevents, skill-sharing and networking opportunities Howto apply
Applications should include a supporting Cover Letter and Resume.
If you want to learn more, please reach out to Helen Roberts-Ferguson on 98721985
Closing date: 28 June 2024
Wewelcome applications from everyone, including Aboriginal and/or Torres StraitIslander peoples, people with Disability, mature age and young job seekers,members of the LGBTI+ community, and people from all cultural backgrounds. Ifyou need any help with the application process or would like to discuss yourreasonable adjustments during interviews, please contact us via email
This position is available for Yarra Valley Water employees andexternal applicants.
Successful applicants must be eligible to work in Australia andagree to provide information for pre-employment checks, if required for theposition. This may also include a Police Check or AusCheck, where an offer willbe subject to a satisfactory outcome of these checks.
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