We are seeking an experienced Aged Care Coordinator to join our dynamic and collaborative team. The successful candidate must be a strong team player, have exceptional organisational skills, a passion for working with older people, and a desire to provide exceptional customer service. Effective communication skills, including strong listening skills, are essential.
This is a busy role and would ideally suit someone experienced in a similar position. Experience in the Community Aged Care Industry is highly regarded, particularly with knowledge and experience in delivering Government Funded Home Care Packages.
This role will focus on case management, customer service, and administrative functions.
The Position Includes: Maintaining client files and compliance to meet organisational and quality and safety commission standardsConducting a range of client assessments and documentationCase management of clients' Home Care PackagesGeneral administration duties - monitoring and replying to emails, data entry, scanning, and filingProviding excellent customer service to clients, staff, and stakeholdersManaging clients' budgets in line with allocated government fundingTeamwork, being able to work collaboratively toward a common goal whilst working independentlyQuality assuranceWorking Hours: This Position is a Monday to Friday role, predominately 8.30am - 4.30pm.
Job Type: Permanent Part-time, 37.5hrs/Week.
Capability to work on-call on rotation.
Competitive pay and reimbursement on Km's when using a private vehicleSmart tools are provided to perform your workRewards Programme (including discounts on a variety of services, e.g., shopping and brand names), exclusive to Right at Home staff through Rewards GatewayRewarding positionRDO will be given upon the successful conclusion of the probationary termAbout You: Minimum 2+ years of experience in ageing care or community care and understanding of home care packages (preferably)Excellent communication skills, both verbal and writtenCompassion and enthusiasm, with a friendly approach and positive demeanourAbility to provide documentation for your right to work in AustraliaPassion for Aged CareAble to commence work as soon as practicableQualificationsMinimum requirement of Certificate III in a care relevant qualification including Aged Care, Disability, Care Planning, Individual Support, Support Work.
Australian Driver's Licence & Reliable Vehicle with Comprehensive Insurance
Current National Criminal History Check
Current First Aid and CPR Certificate
Blue Card - Or Willing To Obtain
Preferred SkillsMinimum 1 year experience within a similar role is highly regardedExperienced with government funded home care packagesHigh proficiency with the Microsoft Suite (including Word and Excel) and confident with computer and tablet useConfident, competent, and a positive, forward-thinking can-do attitudeDemonstrated ability to effectively time manage, plan, and prioritise a high volume of tasks independentlyHigh attention to detail is necessaryExcellent verbal & written communication, interpersonal, and rapport-building skillsDon't let this opportunity pass you by. Apply now!If you have questions, contact our friendly recruitment team on 07 4426 1016, extension: 7
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