Full-time, part-time, 4x day weeks and casual opportunities availableRepresenting 24 brands incl. Volkswagen, Audi & Jaguar Land RoverJoin a national organisation in a time of growth!!Who are we?Frizelle Sunshine Automotive have proudly been established on the Gold Coast for over 30 years and supports the career growth of over 1,000 team members. As a family focused business our ethos is built on customer experience and these values will continue to ensure our success and sustainability for many, many years to come.We are recruiting for a Client Communication Officer to join our Business Development Centre. The Business Development Centre (Hub) is the heartbeat of Frizelle Sunshine Automotive.Contact Centre: The voice of the business - managing inbound & outbound calls, sales enquiries, internet leads, emails, live chat, customer retention, customer service. Currently a Multi-channel contact centre soon to undergo a digital transformation to Omni-channel.By joining Frizelle Sunshine Automotive you will experience a positive culture driven by supportive teammates and management.What the role entails:Interacting with a high volume of customersPerforming switchboard and reception-based phone functionsProviding an exceptional level of customer experienceVarious ad-hoc administration-based functionsWorking towards KPIs and other performance outcomesParticipating in training and other learning and development opportunitiesWhat are we looking for?Self-motivatedDetermined to exceed customer expectationsThe ability to work in a fast-paced environmentAbility to work autonomously whilst meeting targets and deadlinesGrowth mindsetExceptional work ethicsA desire to present yourself in a corporate fashionBenefits:Free Titans tickets for home gamesQuarterly and annual awards and recognition for high achieversDiscounted Bupa Private Health InsuranceEmployee Assistance Program (EAP)Exclusive discounts with our Samsung Partnership ProgramDiscounted Gym membershipsIf you live and breathe customer service APPLY NOW with our online application form.All Frizelle Sunshine employees must be entitled to work in Australia, complete a Federal Police Check and a Traffic History (QLD) or Driving Record (NSW) check.#J-18808-Ljbffr