Job Description Permanent/continuing, Full-time appointment. Level 6/7: $84,793 - $104,996 + 17% Superannuation Information Management & Technology Services (IMTS) is the University central IT provider, responsible for delivering to the campus community a robust infrastructure platform enabling the delivery of services and support in line with strategic and operational requirements. The Communications Engineer will join the IMTS Infrastructure group and will be responsible for the implementation and ongoing support primarily of the University's Audio-Visual Systems. However, there will also be a requirement to support, data, wireless and network services including voice and video as required supporting the diverse research, teaching and corporate needs of the university. This position requires high level analytical and problem-solving skills with excellent written and verbal skills to provide prompt responses and resolutions that support key business operations and assist in the preparation, development, and implementation of configuration specifications for project upgrades and fit outs. You have a commitment to providing quality customer service as you call upon your experience and exposure to customer service operations to manage feedback, complaints and liaising with internal stakeholders to ensure an understanding of network and AV topology and supporting operational and project activities. The Communications Engineer will be dedicated to undertaking continued professional and personal development to improve and expand their skillset and knowledge base to remain up to date with technology and a continually changing space. Employment is subject to a National Criminal Check. Position Description To apply for this position, you are required to submit a cover letter detailing your skills and experience as it relates to the position description and an up-to-date resume. For further information, please contact Ann Marie Fletcher on ****** for a confidential discussion. Closing Date: Sunday 19 May 2024, 11:59 PM Note: Visa sponsorship is not available for this position. Only candidates with valid work rights in Australia are eligible to apply. The University of Wollongong is committed to workplace equity, diversity and inclusion. We value and acknowledge the importance of our people's diverse experiences, talents and cultures that they bring to work with them each day. Embracing diversity and creating inclusion is a key component of attracting and retaining talent in our workforce. The creation of a diverse and inclusive workforce is central to our ability to unlock potential, enhance our success and achieving our vision of being in the Top 1% of universities globally. About Us The University of Wollongong was born with a mission to transform our region: to educate and empower the people of the Illawarra. Our commitment to a better future has shaped our direction and impact since our inception. Over the years, we have grown to be a global diverse and inclusive civic university, working to solve global challenges and promoting harmony and social cohesion.We are proud to be a globally recognised and respected university, opening doors for our students, staff and partners.
