Introduction
Disaster Relief Australia (DRA) brings hope to communities devastated by disaster.
We unite the skills and experience of military veterans, emergency responders and motivated civilians to deploy Disaster Relief Teams around Australia and the world.
With our army of dedicated volunteers, we respond to disasters and deliver support to those who need it.
If you thrive in a dynamic environment and are ready to work for a growing organisation that is built to serve communities in need, apply now.
Description
The Communications and Content Advisor will be responsible for supporting the Marketing Manager and Strategic Communications Manager in developing and executing comprehensive marketing and communication strategies.
The role will support driving awareness, engagement, and supporting fundraising strategies to achieve the organisation's mission.
This position requires a creative and strategic thinker who can contribute to the identification and prioritisation of key target audiences, develop effective messaging and content, as well as implement and analyse campaigns across a variety of communications channels.
This role will work closely with other departments across the organisation, as well as external vendors and partners, to ensure alignment with organisational goals and consistency in brand positioning and messaging.
Key Responsibilities and Accountabilities
Marketing Strategy
Support the Marketing Manager in the development, implementation, and evaluation of comprehensive marketing plans aligned with company values, strategic direction, mission and vision.
Track, analyse and prepare regular reports on marketing metrics to continually improve marketing efforts and drive results.
Support the Marketing Manager to identify and prioritise key target audiences, develop effective messaging and content, and implement and analyse campaigns across a variety of communications channels.
Work across departments within the organisation, as well as with external vendors and partners, to produce marketing and social media content.
Support the Strategic Communications Manager by developing and executing communication materials in support of the strategic communications plan including regular newsletter and bulletin content and social media posts.
Support the development and execution of new communications initiatives.
Maintain website and digital channels.
Produce content for and make regular updates to the companies external and internal facing websites to support the marketing and communications strategies.
Merchandising
Support the Marketing Manager by assisting in the selection, design and administration of corporate and member merchandising materials.
Maintain and update the online merchandise shop.
Events Management
The Marketing and Communications Advisor will assist in the management and administration of marketing events, working with both internal and external stakeholders, and supporting both the Marketing and the Stakeholder and Partner Relations teams.
Key relationships
Chief Development Officer
Marketing Manager
Strategic Communications Manager
Stakeholder and Partnerships Manager
Internal DRA staff, potentially including volunteers.
External stakeholders as required.
Capabilities for the role
Resourcefulness
Adapt existing skills to new situations.
Show commitment to achieving work goals.
Show awareness of own strengths and areas for growth and develop and apply new skills.
Seek feedback from colleagues and stakeholders.
Maintain own motivation when tasks become difficult.
Experience working in defence will be highly regarded.
Customer Focus
Support a culture of quality customer service in the organisation.
Excellent written and verbal communication skills.
Demonstrate a thorough knowledge of the services provided and relay to customers.
Identify and respond quickly to customer needs.
Consider customer service requirements and develop solutions to meet needs.
Resolve complex customer issues and needs.
Co-operate across work areas to improve outcomes for customers.
Drives Results
Complete own work tasks under guidance, within set budgets, timeframes and standards.
Take the initiative to progress own work.
Identify resources needed to complete allocated work tasks.
Seek clarification when unsure of work tasks.
Tech Savvy
Apply computer applications that enable performance of more complex tasks.
Apply practical skills in the use of relevant technology.
Make effective use of records, information and knowledge management functions and systems.
Understand and comply with information and communications security and acceptable use policies.
Support the implementation of systems improvement initiatives and the introduction and roll-out of new technologies.
Why Join Us?
Make a Difference:
Your work directly contributes to our mission of providing disaster relief, offering an unparalleled sense of purpose and fulfilment.
Innovate for Good:
Use cutting-edge technology to solve real-world problems and innovate in ways that have a tangible impact on our disaster response capabilities.
Join a Community:
Be part of a dedicated team that values collaboration, innovation, and improvement in order to change lives.
Our employee benefits:
Comprehensive Salary Packaging:
Maximise your take-home pay with our extensive salary packaging options through Community Business Bureau (CBB), including novated lease arrangements, electronic device packaging, and rent benefits.
Airport Lounge Privileges:
Through CBB, access discounted rates and membership to premium airport lounges, making your journeys as relaxing as possible.
Health and Wellbeing:
Through CBB, you can access a Medibank Private Corporate Discount of 7% through Medibank, ensuring you and your loved ones are well-protected.
Access dedicated wellbeing support through our Employee Assistance Provider, Sonder.
Blue Light Card Benefits:
Take advantage of the Blue Light Card, offering exclusive discounts on a wide range of products and services, just for you.
Ongoing Professional Development:
Invest in your future with our self-education opportunities, empowering you to continually enhance your skills and advance your career.
Flexible Working Arrangements:
Achieve a work-life balance with our flexible working environment, designed to fit your lifestyle and personal needs.
Convenient Parking:
Enjoy the convenience of on-site parking at our Adelaide and Brisbane offices.
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