Senior Business Analyst Commonwealth Bank of Australia
Sydney, Australia
Senior Business Analyst
We are seeking a highly skilled Senior Business Analyst to join our Business Banking Remediation Team. As part of this team, you will play a crucial role in driving the analysis and remediation efforts related to business banking products. Your expertise will contribute directly to enhancing customer outcomes and ensuring regulatory compliance within CBA.
About the team
The Business Banking Remediation Team is a remediation centre within our Everyday Business Banking Team. The Remediation Team is responsible for the management and execution of remediation activities. These activities can range from simple customer payments to large complex projects covering multiple product lines and business units.
Do work that matters
In this role, you will play a major role in leading scrums through the end-to-end delivery of remediation incidents working with multiple stakeholders across Business Banking.
The role reports into the BB Remediation Product Owner.
Responsibilities
Prioritising risk reduction activity across Business Banking. Defining business requirements by analysing problems that arise from incidents identified in the business. Lead the documentation of business requirements and functional specifications related to remediation projects. Collaborate closely with cross-functional teams including Scrum Masters, Change Management, Analytics & Data and Decision Science, Product Owners and SAP to develop and implement remediation strategies. Presenting analysis and approach to stakeholders including senior management. Perform execution of remediation payments, Business Verification Testing and communication to customers and Relationship Executives. We're interested in hearing from people who have:
Knowledge and Experience - minimum of 3 years' commercial experience, highly preferable in the financial services industry within Remediation, Risk or Business Analysis. Strong data analysis skills with experience using data and statistics to define and solve problems as well as manage business performance. Ability to work with the business to quickly grasp complex concepts to understand and define problems. Agile and scrum delivery experience Have good written and verbal communication skills. If this sounds like the role for you, then we would love to hear from you. Apply today!
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
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