Commercial Operations Manager, Energy Retail OperationsThe Tesla Energy Business Operations team is seeking a dynamic and experienced Commercial Operations Manager to lead the operations of our virtual power plant (VPP) and related energy programs across Australia.You will oversee the commercial operations relating to Tesla's VPPs, working closely with cross-functional teams such as Engineering, Marketing, Finance, and Legal.As a key leader, you'll develop and execute strategies to improve business processes and drive operational success. Managing a motivated and growing team, you will play a crucial role in shaping the future of Tesla's retail and energy services in Australia.What You'll DoLead the commercial operations of Tesla's VPPs, driving their growth and success.Manage relationships with third party service providers across the retail electricity sector to optimize customer acquisition, retention, and VPP growth strategies.Oversee business-to-business (B2B) and business-to-consumer (B2C) retailer operations, focusing on customer account management, data management, and service order execution.Collaborate with external stakeholders to ensure seamless operations and partnerships.Partner with internal teams to build new processes that enhance operational efficiency across Tesla's energy business.Continuously assess and improve standard operating procedures using a first-principles approach.Report on operational performance and market conditions to ensure alignment with both local and global business goals.What You'll Bring5+ years of experience in the Australian energy market.Proven experience working with or within energy retailers (highly desirable).Strong track record of delivering results in a fast-paced, innovative environment.Ability to establish and maintain cross-functional relationships.Attention to detail, with a strong sense of urgency to achieve business objectives.Ability to align business goals with broader market and operational trends.Compensation and BenefitsIn addition to a competitive compensation package, Tesla Australia & New Zealand is pleased to offer the following benefits for permanent employees:Employee Stock Purchase Plan (ESPP)Parental leave (no minimum employment period)Primary carers – 18 weeks at full pay or 36 weeks half paySecondary carers – 6 weeks full payEmployee Vehicle Loan ProgramNovated Leasing (AU only)Well-being Fund – An annual allowance for all employees to support their well-being in ways that are meaningful to themBike to work – $10 per day if you cycle to workBirthday Leave & Volunteer LeaveSome eligibility criteria may apply, benefits detailed above are subject to change / withdrawal at Tesla's discretion with no prior notice.Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice.
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