Come join our team as a Commercial Operations Analyst today!
19th September, 2024 About DBG Health & VidaCorp:
DBG Health is a leading independent health, wellness, and beauty company headquartered in Melbourne. With a team of over 1,000 dedicated professionals, we are committed to delivering affordable and innovative solutions that enhance the well-being of our customers. DBG Health's consumer division VidaCorp comprises a number of leading brands in cosmetics, skin care, multivitamins/supplements, personal care and more. With over-the-counter market leaders including MCoBeauty, Natalis, Chemists' Own, Nude by Nature and Apohealth, VidaCorp continues to gain consumer preference by providing quality, affordable products on both the domestic and international stage.
About the role:
Sitting in our Commercial Operations team, the Commercial Operations Analyst is responsible for pioneering business solutions that drive efficiencies across our Customer, Commercial, Marketing, Innovation, Project & Operations teams. This role must contribute to the deployment of new processes, systems enhancements, workflows, insights, and business cases that will tangibly drive return on investment for the business, optimise resource allocation, and increase speed to market and overall profitability.
Role & Responsibilities:
Spearhead the CRM pipeline of requirements, enhancements & transformation changes that will step change our sales force effectiveness and automate admin processes undertaken by the sales team.
Develop solutions and workflows within the CRM pipeline that will improve the organisation's operating model and cross-functional efficiency.
Operationalise implementation of change requests within the CRM by leading communication and change management with stakeholders of all seniorities.
Proactively engage and partner with stakeholder groups that act as customers of the Commercial Operations team and beneficiaries of the CRM enhancement pipeline.
Explore options to modernise the stack and technology plugins that may complement and streamline our environment and set of hardware utilised by the sales team.
Skills & Experience:
1 year managing modern CRM systems
1 year in structured databases management
1 year in SQL programming
Tertiary level education within Business, Science, or other related area
Advanced CRM literacy
Understanding of digital marketing modules and best practices
P&L literacy and commercial finance acumen
Exceptional statistics and mathematical ability to thrive on complex and extensive KPI combined usage
Power BI ecosystem
Advanced Excel proficiency
Benefits & perks:
At DBG Health, we offer more than just a job – we offer a dynamic and supportive work environment where you can make a real impact. As part of our team, you'll have the opportunity to work alongside industry leaders, drive meaningful change, and grow both personally and professionally.
Competitive salary package and STIP program
Exclusive discounts on our consumer health, wellness and beauty products - including MCo Beauty, E.L.F Cosmetics, Nude by Nature, Chemists Own and many more.
Free membership to 28 by Sam Wood - an online program designed to help Aussies get fit at home and live happier, healthier lives.
12 weeks paid parental leave
We are a values-driven business fostering a supportive and friendly team culture.
Enjoy the ability to work autonomously, empowering you to drive your own success.
Convenient head office location close to public transport, cafes and restaurants.
Opportunity to grow your career across all divisions within DBG Health - Arrotex Pharmaceuticals, VidaCorp Consumer Goods, Independent Pharmacies of Australia Group and Axe Health Services.
DBG Health is committed to fostering a workplace culture that is safe and accessible for all. We are an equal-opportunity employer and encourage applications regardless of cultural background, gender identity, sexual orientation, disability or neurodiversity. We strive to build a collaborative, inclusive workplace that is representative of the communities we work and live in.
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