Employment Title: Commercial Housekeeper Supervisor Type: Full-time Location: Broome WA 6725 Salary range: $65,000 - $75,000 annually plus super About Us Welcome to Beyond Broome, your premier destination for unparalleled hospitality and tourism services in the Kimberley Region of Western Australia.
At Beyond Broome, we pride ourselves on offering comprehensive solutions tailored to elevate your experience in the vibrant realm of hospitality and tourism.
We are an Accredited Quality Tourism Business with a steadfast commitment to excellence, we meticulously attend to every detail, ensuring that quality remains our top priority in all aspects of our service delivery.
What sets Beyond Broome apart is our human-centric approach, where each interaction is crafted to be seamless, enjoyable, and fully aligned with the unique needs of our clients.
Whether you are seeking accommodation, planning a memorable excursion, or coordinating a special event, our dedicated team is here to surpass your expectations and create unforgettable moments.
Experience the difference with Beyond Broome, where hospitality meets excellence, and every journey is tailored to exceed your dreams.
The Role We are currently seeking motivated and experienced Commercial Housekeeper Supervisor to join our growing team and help us expand our business.
As a key member of the Beyond Broome team, you will play a critical role in delivering top-tier hospitality services, contributing to our success, and helping create memorable experiences for our guests.
Key Responsibilities 1. Lead and manage the housekeeping team, ensuring tasks are completed on time and to the highest standards.
2. Create and manage staff schedules, assigning daily tasks based on team availability.
3. Train and mentor housekeeping staff on cleaning methods, safety protocols, and company standards.
4. Inspect rooms and public areas to ensure quality control in cleanliness and orderliness.
5. Manage housekeeping inventory (cleaning supplies, linens, etc.
), including placing orders when necessary, and ensuring cost-effective use of supplies.
6. Manage departmental budgets and optimising resources while maintaining high service standards.
7. Address and resolve guest complaints or concerns professionally and efficiently.
Respond to feedback and make sure that housekeeping services meet guests' expectations.
8. Ensure compliance with all health, safety, and sanitation regulations.
9. Collaborate with other departments to ensure seamless guest service and operational efficiency.
Requirements 1. Qualifications: Recommend having relevant qualification in hospitality, cleaning operations, or management, however, not necessary.
2. Experience: Minimum 2 years in housekeeping, with at least 1 year in a supervisory capacity in a hotel or resort setting.
3. Leadership: Proven ability to lead and motivate a team effectively while maintaining a positive work environment.
4. Communication : Strong communication skills, essential for working with staff, guests, and other departments.
5. Organisational Skills : Excellent ability to manage schedules, inventories, and task assignments.
6. Customer Service: Exceptional customer service skills to ensure guest satisfaction.
7. Problem-Solving: Skilled at resolving guest concerns and handling staff-related issues efficiently.
8. Attention to Detail: High standard for cleanliness and ensuring the quality of guest rooms and public areas.
9. Flexibility: Available to work flexible hours, including weekends, holidays, and during peak periods.
10. Health & Safety Awareness: Knowledge of health, safety, and sanitation procedures is essential.
How to Apply If you're ready to take the next step in your hospitality career, please click APPLY or contact us at ****** for a confidential discussion.
Your application and resume will be treated with the utmost confidentiality and will not be shared without your consent.
We look forward to discussing this exciting opportunity with you!
