Work type: Permanent Full time Region: VIC- Melbourne CBD An outstanding opportunity for an experienced commercial or strategic problem solver within Australia's #1 Business Bank. Use your expertise in creating analytical insight and stakeholder management to support the success of our customers and effectiveness of our bankers. Permanent opportunity - Melbourne based In this Commercial Consultant role, you will: Understand our customers, their needs, and how we can better and more effectively engage with them and deliver our industry leading products. Help set NAB's Small Business strategy. Strengthen NAB's Small Business customer proposition and increase the effectiveness of banker led and digital sales, working with our banking and service teams to identify, pilot, and implement change. Optimise application of risk to ensure efficient operations across distribution channels. Develop initiatives to understand and optimise cost to service, build share of wallet and processes. Generate insight from data to uplift how we work and improve our business. Foster and support a continuous improvement focus and mindset. What you will bring: Strong collaboration and influencing skills.
A track record of building rapport and credibility quickly with senior stakeholders. Ability to synthesize complex information to clearly and effectively communicate insights and recommendations (both verbally and written) to all audiences, including senior leaders. Ability to generate compelling insight from data and quantitative analysis. Experience in commercial and strategic problem solving with an ability to break down complex and ambiguous problems using structured thinking. Ability to build and maintain models that measure financial or sales and workload impacts from changes and initiatives. Comfort with the ambiguous, a positive team mindset, curiosity, and a thirst for learning. A diverse and inclusive workplace works better for everyone. We know that our people make us who we are.
That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves.
Build your career with NAB. At NAB, we encourage our colleagues to invest in their skills, experiences, and careers.
To put your best application forward, we recommend firstly reviewing the job advertisement and the Role Purpose Statement (also known as the position description – this is linked to the job advert).
This will give you a clear idea of what the role entails.
If the opportunity excites you and aligns with your career aspirations, you should seek your People Leader's endorsement and apply.
Note: all NAB colleagues are encouraged to have a minimum of 18 months tenure in their current role. Feel free to reach out to the Talent Acquisition Team with questions but please note, to ensure we run a fair and equitable process for all colleagues, we'll often guide you to apply through the process outlined above.
We wish you the best of luck with your application!
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