Collie Auto-Tech is your trusted independent automotive workshop serving Collie and its surrounds. Our modern facility and dedicated team have built a reputation through years of exceptional service. As a Repco Authorised Service centre, we're recognised by a leading automotive brand, ensuring we maintain the highest standards. This endorsement provides us access to cutting-edge training, tools, and support, keeping our skilled technicians at the forefront of automotive technology. At Collie Auto-Tech, we're committed to delivering top-quality care for every vehicle, guaranteeing service you can trust.
The Opportunity We have an exciting opening for a Workshop Manager. Have you ever wanted to run a workshop without the business responsibilities? This role is crucial in connecting service delivery with technical requests, supporting our workshop function, and building lasting customer relationships.
Key Responsibilities Greet customers and manage bookings and enquiries Prepare and cost repair invoices for various accounts Collaborate with the technicians on workflow management Provide technical consultation and options for vehicle repairs Manage service appointments and vehicle logistics Build and maintain positive customer relationships Promote and upsell products and services Success Profile Certificate 3 in Light Vehicle Automotive Diagnostic knowledge (advantageous) Excellent mechanical knowledge across various vehicles Sound understanding of automotive workshop workflow management Exceptional verbal and written communication skills Proven experience in a similar fast-paced role Ability to work effectively in a team environment Strong customer service skills with a focus on relationship-building High energy and professional presentation Effective multitasking and time management skills Problem-solving abilities and quick thinking What We Offer Competitive salary package (based on experience) Full-time employment (4 day working week) Professional development programs and training Employee discounts and other bonuses A family fun work environment If you're talented, innovative, and ready to drive your career forward with this unique opportunity, we want to talk to you!
Please send your resume including a cover letter outlining why you'd be a good fit for the role.
We may close the advertisement once a suitable candidate is found.
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