Collections Officer

Collections Officer job opportunity with a large utilities business located in Melbourne CBD on an initial 2-month contract.
The Role: Initial 2 month temporary contract with view for extension.Eastern suburbs of Melbourne.Hybrid working (3 days in the office & 2 days WFH / week).$35 - 38PH + Super.Must have experience in managing medium-large payroll.Key Responsibilities: Contact customers to request payment on outstanding debts.Record all information accurately on internal company CRM.Deliver activity and behaviour consistent with company expectations.Reporting on all call activity - Recording successful calls.Planning and executing follow up calls as required.What we are looking for: 2 + years experience as a Collections Officer.Excellent written and verbal communication skills.Demonstrated commitment to customer service.Good interpersonal and communication skills with the ability to build effective relationships.Experience in identifying and implementing service improvements.Problem solving ability.High level of accuracy.What you will get: Great remuneration.Open door and inclusive culture.Hybrid working arrangement - 3 days from home / 2 days in the office.Networking and social events.Please APPLY immediately via Seek. Only shortlisted candidates will be contacted.

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