Collections Officer - Accounts Receivable
Our finance team is the backbone of RDO Equipment, supporting customers in Agriculture, Forestry, Construction, and Turf. We're seeking a Collections Officer to join our team in Toowoomba and work out of our state-of-the-art office. With a strong, supportive team and a positive work culture, we're focused on ensuring all receivables are managed efficiently and effectively.
Why Choose RDO?
At RDO, we're committed to providing our employees with a collaborative and growth-oriented environment. Our Accounts Receivable team is no exception. You'll be part of a supportive group that enjoys tackling challenges and celebrating successes together.
What We Offer:
Competitive Remuneration:
Earn a great salary while doing what you love.
Career Growth:
Expand your skills with ongoing training and support.
Team Spirit:
Be part of a close-knit team that balances work and fun.
Modern Facilities:
Enjoy working in a brand-new, state-of-the-art office in Toowoomba.
The Role:
As a
Collections Officer,
your primary focus will be reducing our outstanding ledger. You'll be responsible for contacting customers, managing payment plans, and providing updates to our Accounts Receivable Supervisor. You'll easily handle challenging conversations and maintain a firm but fair approach to customer interactions.
Key Responsibilities:
Proactively contact customers to collect outstanding payments.
Manage payment plans and follow up on collections efforts.
Provide regular updates to management on collection progress.
Collaborate with the internal legal team for unresolved accounts.
Ensure timely end-of-month processing and reporting.
Other ad-hoc duties as required.
About You:
To succeed in this role, you'll bring:
3-5 years' experience in collections, with a strong understanding of receivables.
A proven ability to handle difficult customer conversations with confidence and professionalism.
Excellent communication skills, attention to detail, and strong organizational abilities.
A positive, can-do attitude with the resilience to tackle challenges head-on.
Ready to Take the Next Step?
If you're passionate about collections and are looking for a role where you can make an impact,
apply now
to join our team in Toowoomba.
We can only accept applications from individuals who have the right to work in Australia.
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