Product Management & Development (Information & Communication Technology)
Full time
We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.
Product Owner (136025)
We require a Product Owner and SME to join the Workplace Technologies team supporting the execution of the Workplace Technology team road maps, operational support, evaluation and rollout of new features.
About the role As part of this role, you will be required to provide feature guidance based on Microsoft roadmaps and knowledge, support a collection of Technology projects and BAU initiatives within the Workplace Experience and Support function.
You will support and coordinate the resolution of complex Workplace Technology problems, including the management of backlog activities.
You will have technical support and product experience providing day-to-day operational support (Incident, change, problem) of Workplace Technology Tools (largely Microsoft platforms and relevant industry technologies) and integrations.
You will have previous experience running feature roadmap sessions to support the smooth implementation of new workplace technology capabilities, including transition to BAU support, training, and rollout recommendations.
Your stakeholder management skills are exceptional, and you have experience working with non-technical team members to interpret customer needs and translate them into clear requirements. You will also provide technology strategy contribution, which includes recommendation of products/features in the context of the department's broader strategic direction.
A core requirement in this role is demonstrated experience working with Microsoft Customer Account teams, providing resources and unified support processes helping us to get the best from unified agreements and assisting Coles to maximise value investments.
Extensive Office 365 experience is an essential requirement in this role.
About you and your skills Demonstrated experience in a similar role. ITIL knowledge and experience. Enjoy working cross functionally and leading conversations to help others achieve the best out of Workplace Technologies, from a usage and support perspective. Confident presenter enjoys talking to and helping team members, support teams and stakeholders. Robust analytical and problem-solving skills with high attention to detail. Cost conscious mindset. Experience implementing Agile ways of working - desirable. Ability to articulate solutions and influence others simply. High degree of Business Acumen. Experience working in cross-functional teams in agile environments. Working knowledge of Workplace Technology Tools best practices and frameworks. Critical thinking, analysis and out of the box thinking to develop strategies to overcome challenges. We need a good communicator who is proactive, independent, motivated and keen to contribute to the team's growth.
If this sounds like you, we're keen to talk to you.
What's in it for you? Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it. Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in. Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hot deals exclusive to team members that translate into additional savings. Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform 'mythanks'. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers. Opportunities for learning and development: No matter where you start within our diverse business, you'll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training. Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family. Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares. About the recruitment process
We're continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We're happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the 'Our Recruitment Process' section of our careers site or email
Job ID: 136025
Employment Type: Full time
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Retail & Consumer Products More than 10,000 employees
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Coles Group is home to some of Australia's iconic and most trusted brands and is one of the biggest employers with 120,000 team members in every state and territory. Our workforce is diverse including groceries and liquor retail operations, online, manufacturing, cleaning and trolley services, drivers, supply chain, and commercial and corporate services.
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