Cocoon Group Services | Residential Care Officer

Details of the offer

Join a team that is passionate about supporting those with life challenges. HIGH CHALLENGING BEHAVIOURS & HIGH PHYSICAL SUPPORT REQUIRED! Position: Full Time - Residential Care Officer
Location: All over Australia
Who we are and what we do Horizon SolSolutions Australia Pty Ltd trading as Cocoon SDA Care is a registered provider of NDIS accredited Specialist Disability Accommodation (SDA) across Australia. Together, our mission is to create an exceptional experience by understanding each Participant's aspirations and goals and connecting them to communities through our NDIS Platinum standard accommodation.
At Cocoon SDA Care, we strive to support our NDIS Participants to achieve their goals. Trust and respect in our interaction with each other is our way of working. Our highly skilled and passionate team is dedicated to supporting our Participants to live life to the full.
Why Work for Us? When you join Cocoon SDA Care you will experience a vibrant, values-driven organisation where the people we support are at the centre of everything we do. In return for your skills and experience, you will receive a competitive remuneration package with a supportive management structure.
Key Responsibilities Provide support to participants with high Physical and Challenging Behaviours. Provide personal care to persons with disability. Maintain all written correspondence and reports up to date within required standards. Execute designated tasks and activities aimed at meeting the clients' personal needs/community support/empowerment, team objectives, and/or program goals. Fulfil designated duties/tasks as instructed by the employer when requested/required, including working across all client groups when needed. Participate in regular team meetings. Carry out duties/activities in a cooperative, respectful, and flexible manner. Adhere to service/facility communication, reporting, and participant/program progress practices and procedures. Respond to crises according to specified guidelines (Policies and Procedures, Code of Conduct, Incident Reporting) and seek assistance for situations outside of specified guidelines. Participate in developing and monitoring individual program plans and be accountable for their outcomes. Establish good working relationships and work closely and collaboratively with team members, providing support to colleagues when required. Participate in on-the-job training/site induction when required and/or requested by your manager. Engage in training and development opportunities to enhance skills and performance. Establish good working relationships and networks with other community organisations to stay informed of community activities and initiatives. Work under general guidance from the participant and their family seeking support, within clearly defined guidelines. Qualifications: Relevant Diploma or higher qualification in health and wellbeing; and At least two (2) years of full-time work experience. Skills and Qualities: Proactive and passionate about supporting people with disability. Flexible. Team player. Effective communicator. Ability to work with minimal supervision. You must have the NDIS Worker Orientation certificate completed. Please log in to if you haven't obtained the certificate already.
Application Process Please ensure you attach your resume and cover letter detailing why you would be a great addition to the Cocoon SDA Care Team. Only shortlisted applicants will be contacted.

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Nominal Salary: To be agreed

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