An opportunity has arisen for an outstanding Sales and Customer service orientated team member with an infectious personality to work as the Club Manager in a local community-focused gym. We have a position now being offered at our Glenelg Club.
Anytime Fitness is on a mission to help our members to FIND YOUR FIT, and we need YOU to help us achieve this! About us: Work with Anytime Fitness - the number one, global fitness club chain – also ranked No 1 on Entrepreneur magazine's Top Global Franchise list.
Anytime Fitness is the brand leader and largest 24-hour fitness franchise with more than 5000 clubs worldwide. Our Australian business has opened over 550 clubs with more clubs opening soon. We are the experts in fitness who inspire our members to be the best they can be.
About You: We're looking for someone who is outgoing, has a willingness to learn, highly organised and able to deliver a premium level of customer service. When you are part of our team, you will learn and grow within. If you are highly driven and have a can-do attitude, we will help with the rest. We love to have fun and when you join our team you become part of a family dedicated to helping your community become the best version of themselves.
The applicant we're looking for needs to be: Ambitious, driven, and 100% committed to learning new skills and ideas.Hardworking, organised & passionate about the fitness industry whilst having a high level of attention to detail.Customer service focused, aiming for the best outcome for both the member and the gym.Sales driven in working towards KPI's & monthly targets.Passionate about health and fitness and helping people!Tech-savvy! Anytime Fitness has market-leading Apps to help our members, so you'll need to be handy with online platforms, social media and a smartphone.Able to promote the gym, whilst having fun & achieving high sales targets daily.As our Club Manager, you are the face our members see every day. Using your passion and exceptional customer service experience, we want you to create a fun and non-intimidating atmosphere for all members.
Some of your responsibilities will include: New memberships: following sales processes to convert prospect enquiries into membership sales.Completing customer service activities; including responding to member enquiries and service calls.Inspiring the team to achieve their goals and KPI's.Tidying & cleaning the gym floor and maintaining club standards, adhering to strict Covid-19 safe management plans.Working with the PT team and staff to create video & photo content for Social Media pages.Accurately tracking daily activity across multiple Microsoft Excel spreadsheets and reports.The role is full-time, primarily Mon-Fri with the occasional Sat and you must have the following or be able to obtain: First Aid/CPRWorking with Children's Check DCSIPolice ClearanceWhat you can expect from us: Free gym membershipGenerous bonus structureFun and positive team environmentFull training, support & personal development opportunitiesFurther promotional opportunitiesIf you are outgoing, love interacting with people & think you are our next superstar - apply now. Previous customer service and sales experience in retail or similar sectors is highly desirable. Proficiency in using computers and social media platforms is a must. An interest in a healthy lifestyle is important; we don't need you to be an athlete, just be able to promote your values to our members. Please keep your resume to 1 page and include a separate cover letter about what you value and why this makes you the superstar we need.
This is a multi-stage recruitment process, only candidates shortlisted for interviews will be contacted.
Your application will include the following questions:
How many years' experience do you have in the sports & fitness industry?Which of the following statements best describes your right to work in Australia?Do you have customer service experience?Do you have a current Police Check (National Police Certificate) for employment?Do you have a current Working With Children (WWC) Check?Do you have experience in a sales role?How many years' experience do you have as a Club Manager?Which of the following First Aid accreditations do you currently hold?Anytime Fitness is on a mission to be Australia's most welcoming gym network. We have taken the Australian franchise sector by storm over the last 16 years and now boast a portfolio of over 565 gyms and more than 688,000 members nationally, making it the largest gym network in the country.
Our team is dynamic, fast-paced and they help to make Australia healthier in their roles every day! Our goal is to inspire both our members and staff to be the best they can be.
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