Role Overview:As a Club General Manager, you'll oversee the overall performance and operations of a club. You'll work closely with our Executive Team, Regional Performance Managers, and Directors to cultivate a culture of excellence, build a strong community, and drive high-performance outcomes.Responsibilities:Financial & Operational Management: Oversee club budgets, member growth/retention, and EBIDTA performance.Big-Box Gym Oversight: Manage a facility serving 3,000+ members, featuring a crèche, retail and apparel store, and café.Facilities Maintenance: Ensure the club's facilities are maintained to the highest standards.Recruit, onboard, train, and retain staff.Mentor and support department heads through weekly meetings and performance reviews.Oversee staff scheduling, leave approvals, and fortnightly payroll.Systems & Processes: Use internal systems (e.g., Clubware, Debit Success, Gym Sales) to maintain streamlined operations.Event Planning: Plan and execute club events such as Open Days and 8-week challenges.Reporting & Analysis: Provide detailed statistical reports to measure success and identify improvement areas.Candidate Profile:We're seeking passionate, goal-driven leaders who thrive in a fast-paced environment and are ready to make a real impact.Proven experience managing a Big-Box Gym with 20+ staff and 2,000+ members.A track record of achieving KPIs and driving team success.Excellent communication skills—able to build rapport, empathize, and inspire.A growth mindset, passion for fitness, and love for sales.Problem-solving abilities and a proactive, "can-do" attitude.Customer-focused, with a commitment to delivering exceptional experiences.Strong leadership skills with the ability to uphold policies and inspire a team.Reliable, professional, punctual, and well-presented.Tech-savvy with the ability to learn new systems.Current First Aid & CPR Certificates (or willingness to obtain).Ready to Join Us?Become a part of the Fitness Cartel family and help us set the benchmark for excellence in the fitness industry. Apply today and lead the way to a healthier, stronger community!
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