Club Duty Manager (Night Shift)

About the role... Southport Sharks is seeking an experience Club Duty Manager to join our team. This opportunity will consist of full-time night shifts. As a Duty Manager, this full-time opportunity involves night shifts, where you'll lead the way in ensuring smooth operations, exceptional customer experiences, and a safe, welcoming environment for all that enter Southport Sharks. Additionally, a Duty Manager will: Lead the team during night shifts and oversee operations.Handle customer inquiries and resolve issues quickly.Ensure a safe, secure, and welcoming environment.Manage security, emergencies, and compliance with liquor and gaming regulations.Complete nightly operations and entertainment reports.Safeguard club assets like cash, tills, and safes.Act as Chief Fire Warden during emergencies.Required Skills & Experience Experience as a Clubs Duty Manager is advantageous.Management or supervisory experience in the hospitality or clubs industry.Proficiency with cash handling.Outstanding customer service skills and the ability to handle patrons professionally and courteously.Personable and trustworthy with staffing matters.Working knowledge of Keno, TAB, and gaming machine operations.Thorough knowledge of the QLD Liquor Act, Gaming Act, Food Safety Act, Fair Work Act, Anti-Money Laundering and Counter-Terrorism Financing Act, Club Industry Award, and other legislation relevant to licensed venues.The Perks Attractive salaryMeal card allowanceFree gym membership and parkingDiscounts on food, beverages, and Accor accommodationExperience as a night-time Duty Manager in similar-sized clubs in South East Queensland is a big advantage
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