Cloud Support Engineer (Analytics)

Our mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.Position: Software EngineeringType: Full-timeLocation: Office | Melbourne, VIC, AustraliaLevel: Mid Level - A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.AWS is where innovation, risks, and ideas are celebrated. We are builders, we try new things, and imagine big dreams. It is still Day 1 for us, and we are looking for curious and passionate people to expand our diverse teams of thinkers, testers, and doers.About the roleAmazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications.What you'll be responsible forProvide knowledgeable guidance and troubleshooting support for clients' adoption of cloud and network technologies.Cloud and Network Performance Optimisation.Utilize data-driven analysis to optimize cloud and network performance through automation and scaling strategies.Skills you'll needWorks with others by being open, clear in communication and listening to achieve goals.Numerical problem solving.Works with numerical information and performs mathematical calculations to solve problems.Accurately identifies and rectifies discrepancies or errors that exist in information and deliverables.
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