Cloud Infrastructure Engineer

Role summary:  
 
The key focus of this role is to support and administer the ICT services required by the business across all levels, with a focus of Cloud services to the business. This includes the implementation, configuration, control, maintenance, troubleshooting and resolution of these infrastructure areas. 
 
Key deliverables: Designing, Configuring, monitoring and maintaining Cloud services, e.g. Azure, Office365, MS365, Azure AD, SharePoint, Intune, Teams and other Vendor IaaS/PaaS/SaaS services.  Liaise with 3rd party Vendors where required to perform Network and Hardware troubleshooting to isolate and diagnose common network problems and ongoing development.  Install, upgrade and configure all devices and equipment as required directly or by liaising with 3rd Party Vendors  Respond to specialised incident escalation and maintain accurate incident records and notes in the service desk system in line with SLA requirements.  Manage back-up and Disaster Recovery services thru vendors  Support the On-call duties as Rostered:  Skills: IT qualifications or relevant equivalent work experience  Cloud services experience 3 years  Excellent time management and organisational skills  Strong written and verbal communication skills  Ability to work well under pressure  Delivery Model:  Onsite Support Service
Job Type:  Full Time
Job Location:  Australia, New Zealand
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