Are you a clinical professional looking to be part of a highly innovative and supportive team? Passionate about working with industry leading technologies, providing exceptional customer training and support? This is an exciting opportunity to work in a varied and dynamic role. Work with cutting edge ophthalmic diagnostic, refractive lasers & surgical device technologies.Opportunities for professional development and growth.Perth based hybrid role servicing WA Territory. ZEISS has been an international leader in the fields of optics and optoelectronics for over 177 years. ZEISS continues to develop cutting edge technologies spanning research, industrial and medical sectors, providing our customers with market leading solutions and services.
We have a unique opportunity within our Medical Division for a dynamic clinical professional to join our Western Australian team. As a Clinical Application Specialist, you will primarily be responsible for the technical and clinical training support of our ophthalmology portfolio, including associated software programs, for ophthalmic & optometric customers.
The key responsibilities include (but are not limited to): Providing thorough on-going in-service application training to each customer and user of our solutions.Providing on-going application support and product training for the sales team. This includes development of training content, in-person training programs & associated assessments.Supporting the sales team to secure new opportunities and expanding existing installations by way of demonstrations or trials.Assisting the sales team to provide prospective customers with accurate information and sensible solutions.Helping to identify, develop and support key customer opinion leaders for ZEISS solutions.Delivering a strong mix of clinical support & account management.Maintaining a regular presence in the ophthalmic and optometric markets in order to obtain customer input about new procedures, technologies and trends to support strengthening our professional relationships.Attending scientific conferences and sponsored events.Liaising closely with the service department to ensure that customer problems are solved quickly.Regular travel within WA; occasional travel across ANZ. The key skills desired for this role: Previous experience in ophthalmic clinical applications setting.Previous allied health experience with strong technical and clinical expertise.University degree within a relevant field is preferred.Strong clinical & application knowledge of ophthalmic diagnostic equipment & associated software.Developed knowledge of clinic workflows & patient management.Excellent teaching, motivation and team building capabilities.Continuous learning orientation, keeping abreast of new and emerging technologies.Well-developed analytical, diagnostics and problem solving skills.Excellent communication, presentation and interpersonal skills. Previous ophthalmic clinical training experience is ideal; however, your initiative, energy, passion and genuine desire to provide exceptional service will be the key to your success in this important role. In return, you will be rewarded with an attractive salary package that includes a vehicle allowance and annual bonus scheme.
Your ZEISS Recruiting Team:
Kate Campbell
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