The BusinessWe are a a family-run Podiatry clinic with 3 locations in Melbourne's West. With over 40 years of experience across our wonderful team of Podiatrists, we are passionate about improving the lives of our patients by providing premium care. TFC Podiatry is an expanding practice, so we are looking for more receptionist superstar to help us provide the best patient experience in Melbourne's West!
Our Core Values: Excellence is our Standard
Our commitment to excellent care includes utilising the latest technology, evidence-based practices, and providing tailored care for patients of all backgrounds and abilities. We treat every patient with respect and compassion, taking the time to understand your unique needs.
Leading the Way in Podiatry
We are committed to being leaders in sports podiatry. We are always striving to improve and stay ahead of the curve, continuously learning and growing to provide the best care possible. Through education and community engagement, we collaborate with referring practitioners to positively impact the lives of our Melbourne patients, inspiring them to take control of their well-being and achieve peak performance.
Empowering You to Achieve Your Best
We strive to empower you to reach your health and fitness goals by providing compassionate care and addressing the root causes of your podiatry concerns. With our team of expert practitioners, equipped with the latest techniques and technologies, you can trust that you'll receive the most effective and up-to-date treatment.
The RoleLocated in Yarraville and Point Cook, this role is an ongoing part time receptionist position for 15-38 hours per week. Both clinics have two podiatry rooms within multi-specialty clinics, so you will be working alongside a number of our Podiatrists as well as our remote admin team. We are looking for applicants who are available to work at both clinics.
Responsibilities include:
Receiving visitors at the front desk by greeting, welcoming, and directing them appropriately. Some of our patients love to chat, and we want our patients to feel welcome!Answering, screening and forwarding emails and patient communication.Receiving and sorting daily emails, along with communicating professionally and promptly with stakeholdersConfirming patient appointments and responding to patient enquiriesKeeping the reception area and podiatry rooms tidy and organisedTaking payments, using HICAPS and Medipass systemsAbout YouOur ideal receptionist is enthusiastic and friendly, with a proactive approach to administrative duties. They have an ambition to succeed with a passion for people and are comfortable working independantly. They are professional, and empathetic to the needs of our patients, with the abilty to provide administrative support to a growing clinic. As we are a growing clinic, we welcome new ideas and love innovation - and we want our admin team to be a part of our growth!
The successful candidate will have the following skills and experience:
Comfortable multi-tasking and prioritising tasks without guidanceAbility to be resourceful and proactive when issues ariseProficient in Microsoft Office and Google Suite (Gmail, Google Sheets, and Google Docs)Excellent computer literacyDemonstrated ability to read, write, and speak EnglishExcellent interpersonal and organisational skillsNot required but highly regarded 1+ years of relevant experience in a Healthcare administration environment or similarProficient in Cliniko, Zoom Phones, SlackUnderstanding of the NDIS, MyAgedCare, and Australia's public Healthcare systemBenefitsTraining providedFlexible working hoursOur Yarraville clinic is located right next to the station, and our Point Cook clinic is conveniently located with parking and public transport access. Team social events Professional Development opportunities (for Podiatry students)Room to grow and opportunity to extend hours in the near futureApply Now Please submit your application with a cover letter detailing why you want to be a part of the TFC Podiatry team. We want to know about you, your career goals, and what inspires you.
As we generally receive a high number of responses, applications without cover letters will not be considered.