Clinic Manager to Join Sydney's Hottest New Skin Clinic: Fayshell!Fayshell Skin Clinic is a cutting-edge, innovative beauty and skincare clinic located in the heart of Sydney. Our mission is to revolutionise the way people experience skincare treatments by offering customized, results-driven solutions. With a team of passionate and highly skilled professionals, we are dedicated to helping our clients achieve their skin goals and boost their confidence.
Role Overview:We are currently seeking a dynamic and experienced Clinic Manager to join our team and lead the operations of Fayshell. As the manager, you will be responsible for overseeing the daily operations, ensuring exceptional customer service, managing a team of therapists, and driving business growth. This is an exciting opportunity to make a significant impact and be a part of our mission to transform the skincare industry.
Roles and Responsibilities:Manage and oversee the day-to-day operations of the skin clinic, ensuring smooth and efficient functioning.Tend to monthly staff rosters and ensure all staff know when they are working.Hold 1-on-1s with team members and coach good performance.Organise monthly team bonding events.Responsible for the clinic being fully stocked at all times.Ensuring timely weekly/monthly stock takes and ordering.Execute all client follow up ensuring all EOD follow up emails are sent.Work with team leader to manage the team of beauty/dermal therapists, providing guidance, training, and support to achieve service excellence.Ensure exceptional customer service by maintaining a welcoming and professional clinic environment.Implement and maintain high standards of hygiene, safety, and cleanliness in compliance with industry regulations.Develop and execute strategies to drive business growth, increase client base, and achieve revenue targets.Monitor and analyse clinic performance, including financial reports, client feedback, and staff productivity.Handle client queries, concerns, and complaints in a professional and timely manner, ensuring utmost customer satisfaction.Foster a positive and motivating work culture, promoting teamwork, professional development, and a strong sense of belonging among staff. Requirements:Candidate must have experience managing a store/clinic.If you are a motivated and experienced Skin Clinic Manager looking to take the next step in your career and be part of an exciting journey, we would love to hear from you. Join us at Fayshell Skin Clinic and make a difference in people's lives through exceptional skincare services.
To apply, please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for the role via Seek or email to ******
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