Clinic Manager | Canberra

Details of the offer

SILK Laser Clinics, founded in Adelaide, has grown into one of Australia's leading names in the aesthetics industry. Now part of Wesfarmers Health Medi-Aesthetics, we're proud to be at the cutting edge of skincare, laser treatments, and cosmetic aesthetics.
With over 180 clinics nationwide, including well-known brands like Clear Skincare Clinics and Australian Skin Clinics, SILK is shaping the future of skincare across Australia. We offer advanced beauty solutions and are committed to excellence in every aspect of our business.
About the Role: We are seeking a passionate and experienced Clinic Manager to lead our team at SILK Laser Clinics. In this role, you will oversee daily clinic operations, ensure exceptional customer service, and drive clinic performance.
As the Clinic Manager, you will manage a team of skilled therapists, guiding them to achieve sales targets, maintain high standards of treatment, and create an inviting and results-driven environment. Your role will also include managing inventory, upholding clinic presentation, and ensuring compliance with industry regulations.
Key Responsibilities: Lead, mentor, and inspire a team of skin and laser therapists to exceed sales and performance targets.Ensure the clinic operates efficiently, with high standards of care, customer service, and cleanliness.Conduct regular performance reviews, set goals, and provide ongoing training to support the professional development of your team.Develop strategies to improve clinic performance and client satisfaction.Drive business growth through community engagement, client retention strategies, and promoting SILK's suite of products and treatments.What You'll Need to Succeed: Proven experience in a leadership role within the beauty, health, or retail industry.A Diploma in Beauty Therapy or relevant qualification is preferred.Strong business acumen with experience managing sales targets and KPIs.Exceptional communication and interpersonal skills, with the ability to inspire and motivate a team.A passion for skincare and beauty, with a customer-first approach to service.Why Join Us? When you join SILK Laser Clinics, Clear Skincare Clinics, or Australian Skin Clinics, you'll enjoy a range of benefits, including:
Competitive Salary: We offer a highly competitive salary package to recognise your skills and leadership.Bonuses & Incentives: Monthly performance bonuses and a commission structure to reward your success.Discounts & Perks: Generous discounts on treatments and products, plus access to corporate partnerships that support your wellbeing.Career Development: We invest in your future with extensive training, leadership development programs, and clear pathways for growth in the aesthetics industry.Recognition: Celebrate your achievements through our Service Recognition Program and various award opportunities.Take the Next Step in Your Career: Ready to take your career to the next level and lead a successful team in a dynamic, growing industry? Apply today and become a valued member of the SILK Laser Clinics family.
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Nominal Salary: To be agreed

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