Retail Assistants (Retail & Consumer Products)Full timeAudika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.Our clinics provide hearing services to our valued clients. We strive to put hearing care on the health care agenda and to improve the quality of life of people living with hearing loss.We are looking for a sales and customer service superstar to be a Clinic Co-Ordinator! If you are interested in helping our clients improve their hearing and quality of life, keep on reading! This is the role for you.This is a pivotal role in each clinic that contributes to clinic performance and enhances our customers' experience. We are looking for a passionate and purpose-driven individual whose outstanding organisational and sales skills will help more people get access to better hearing.You will collaborate with Clinicians and Hearing Technicians (where applicable) to provide quality hearing health care outcomes for all our clients.You will learn about all our products, services, our competitive advantages, and government funding programs. With all this knowledge, skills and tools you will apply tailored client-specific sales strategies ensuring they get the best possible solutions.Minimum Requirements:Previous customer service experience in one of the following environments: retail, hearing care services, pharmacy, or allied healthExperience working with an older demographic, preferredStrong interpersonal communication skills and empathy for clients to support their hearing journeyHigher School Certificate (HSC) or TAFE QualificationHave a valid visa to work in AustraliaWhat We Offer:Permanent Full time (Monday to Friday - 9:00am to 5:00pm)Competitive salary + superSupportive hearing care teamProfessional development through clear career path and professional trainingMyRewards program – a program that offers discounts to more than 300 retailers and services across AustraliaOnline Wellbeing center – a platform offering activities, workouts, meditations, nutritional and financial advice – everything you need to live a healthier and happier life
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