Administration - Full Time position available Owing to an expansion of our already busy clinic, Health First Maryborough is offering an opportunity for an energetic and motivated Admin/Receptionist who would like to join our team. As a valued Admin employee you will deliver quality customer service aligning your values with our company mission and growth strategies, as we provide high quality, client-focused allied health outcomes across broad sectors of the community. In this role, you will need to be available for 38 hours per week, Monday to Saturday.
Working alongside our Allied Health Professionals you will support and drive amazing outcomes! To be the 'face' of the clinic, you will strive to provide quality service that empowers lifelong relationships with employees, clients and partners across communities we serve. Join us and our commitment to providing the opportunity to make a difference in people's lives and to gain overall satisfaction in your work.
Responsibilities include: Maintaining up to date diary of therapists and opening hoursEfficient coordination of clinic communications (emails/letters etc)Maintain general tidiness of clinic and treatment roomsUndertake fee collection, Process all facilities of payments – Cash, EFTPOS, HICAPS, cheques, and issue receiptsPromote in house services and products to potential clients/customersMaintain correct and up to date client recordsConfirm, reschedule, cancel appointmentsA high degree of customer service is provided for all calls. All message details are taken accurately and ensure that they are followed up accordingly.About you: Demonstrated ability to build relationships with internal and external stakeholdersConfident with upselling and promoting company servicesDemonstrates time management, coordination, delegation and organisation skillsAttention to detail and problem solving skillsExcellent written and verbal communication. Attitude to take initiative, dedication, reliability and flexibility relating to work ethic Proficient in G-SuiteAdequate grammar and mathematical skillsInviting and welcoming personalityCompletion of year 12We welcome all people including people from Aboriginal and Torres Strait Islander communities, all gender identities, LGBTQIA+, of any socioeconomic status, of any age, race, national origin or ethnicity. If you have the relevant skills or experience and are interested in taking the next step in your working life, apply today!