Client Support Specialist
Apply Locations: LOC7071: 1A/21 South Street, Rydalmere Sydney NSW 2116, Australia
Chubb time type: Full time
Posted on: Posted 18 Days Ago
Job requisition id: JR40000925
Chubb Fire & Security, an industry leader and part of the API Fire and Security group of companies, is looking for Monitoring/Call Centre Operators to join our Sydney team.
The role is located at Rydalmere, Dharug Country, which is part of the Parramatta council area of Sydney.
With free parking on site and a short bus ride away from Parramatta train station, it is an ideal location to work.
Candidates must be able to: Work in a fast-paced Control Room role which requires a calm manner, attention to detail, and a professional attitude. Have strong communication skills and computer literacy. Multitask across a high level of prioritised alarm events and inbound calls. Liaise with emergency services, security patrols, and a diverse range of clients. Work Monday to Friday onsite - our clients are monitored from our A1/R1 graded control room - there are no working from home opportunities. The role will suit individuals with a strong customer service background, team players who have the ability to work autonomously, resilient and reliable career-focused professionals.
Individuals who have great self-awareness and disciplined stress management techniques will succeed in this role.
The role is highly suitable for candidates who have experience in a call centre environment or have worked in a busy customer-facing role, in either retail or hospitality sectors, and are looking to transition into an office-based role.
We are looking for individuals that promote the highest levels of ethical standards.
You need to be able to hold or attain a NSW1E Security License, Criminal History Police clearance, and attend a Pre-Employment Medical.
In return, we will offer: Working in a unique control room environment Working with an industry leader Employee assistance programs Reward and recognition benefits Protecting the lives and assets in our communities If you have a proven ability to be reliable, dynamic and looking for a call centre role that makes a difference, we look forward to hearing from you.
We believe in diversity and inclusion and welcome applicants from different backgrounds.
This includes First Nations people, people with disability, LGBTIQA+ and all cultural and language backgrounds. About Us, Our Culture & What We Can Offer You Established over 200 years ago, Chubb Fire & Security is a global business driven by keeping people and the world safe.
We provide essential systems, equipment, and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems.
Offering a full range of innovative products and services to a broad range of customers, from local independent businesses to many of the FTSE 100 companies.
We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that every day.
We are proud to offer extensive training to all of our new Advisors, fully supporting and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.
About Us When you join Chubb, you join a business that has been providing fire safety and security solutions and services for more than 200 years.
This heritage inspires us to be innovative; we've become experts at adapting to new technologies and now work for organisations of all sizes and sectors around the world.
We do this without ever losing our human touch.
Our localised, personal service is delivered through an expansive global network that includes 12,000+ experts, each one focused on protecting, securing and optimising facilities and operations.
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