Client Support Representative

Job Description:

Boston Scientific is seeking a dedicated Client Support Representative to join our team in Canberra, Australian Capital Territory. This is a part-time position ideal for individuals with one year of experience in customer service or a related field. As an Entry Level position, we encourage candidates who are looking to launch their career in the medical devices industry to apply.

Responsibilities:- Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and providing exceptional customer service- Collaborate with internal teams to ensure timely and accurate responses to client requests- Manage client accounts and maintain detailed records of interactions- Assist in the implementation of client support strategies to improve customer satisfaction- Identify opportunities for process improvement and communicate feedback to relevant stakeholders

Requirements:- Strong communication and interpersonal skills- Ability to work independently and as part of a team- Resilient and reliable with a positive attitude- Demonstrated project management and organizational skills- Basic knowledge of medical devices is a plus- Flexibility to work evenings and weekends as needed

Benefits:- Retirement plan- Remote work flexibility- Paid overtime

Working Environment:At Boston Scientific, we are dedicated to understanding and exceeding customer expectations. We foster a collaborative and inclusive work environment where every team member is valued and supported in their professional growth.

Equal Opportunity Statement:Boston Scientific is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees.

Deadline to Apply: June 29, 2024

If you meet the requirements and are passionate about delivering excellent customer support, we encourage you to apply for the Client Support Representative position at Boston Scientific in Canberra, AU. We look forward to welcoming you to our team!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.