Expand your learning and experience at a premier Australian accounting and financial services firm
Competitive salary circa $65,000 - $85,000 PLUS super, performance-based bonus structure, professional development opportunities and flexible working opportunities including a 9-day fortnight!
Make a lasting impact, by moulding this client facing role to be your own!
About Count Gold Coast Count is Australia's premier provider of integrated accounting and wealth management services, tailored to empower both individuals and businesses to achieve their financial and lifestyle goals.
With a robust network of offices across Australia, Count offers personalised solutions in accounting, taxation, advisory, wealth management, and more.
Our commitment is to place clients at the heart of all endeavours, ensuring that every service is delivered with a client-centric approach.
As we expand, we seek people who share our vision of providing top-tier, integrated services, enhancing the financial wellbeing of our clients now and into the future.
Join us at Count Gold Coast to advance your career in a leading financial services firm dedicated to growth and excellence.
Count is not just a workplace but a place where our culture and team spirit make it a great place to work.
As part of a multiservice ASX-listed company, you'll enjoy stability and opportunities for professional development.
About the Opportunity We are now seeking a full-time Client Support Officer based in Southport, QLD.
In this role you will be responsible for providing an outstanding level of client and process support.
More specifically, your responsibilities include but are not limited to:
Preparing and implementing client financial compliance and tax documentation (inc. tax packs, company records, engagement letters) Creating excellent client service experiences in person, over the phone and via written communication Contacting third parties such as the ATO and ASIC Managing your own workflow and contributing to the Client Support team workflow Ensuring simple, smooth and easy client onboarding Maintaining client databases Conducting general administration and project work About You To qualify, you will need a minimum of 2 years' experience in an accounting and/or professional services firm, with a high level of expertise in client services management.
Additionally, the following skills and background will be highly valued:
Strong written and interpersonal communication skills High attention to detail and professionalism Ability to work independently with limited supervision to meet deadlines Job management experience with platforms such as Xero, FYI and Ignition Proven reliability and trustworthiness Experience in providing seamless client onboarding and support As our ideal candidate, you will possess excellent time management skills, adaptability, and the drive to provide outstanding client service.
You are friendly, outgoing, and a true team player, eager to embrace challenges and develop your leadership potential within a supportive environment.
This is a varied and dynamic role suited for a detail-oriented, self-driven professional with a passion for people and a commitment to excellence in client service.
We are looking for someone who thrives in a fast-paced environment and brings energy, enthusiasm, and a personable approach to our team.
About the Benefits Enjoy a competitive salary circa $65,000 - $85,000, negotiable based on skills and experiences, plus superannuation and professional development opportunities!
Beyond monetary rewards, we enrich your career and life through various supports and initiatives:
A robust support system through programs like the Employee Assistance Program A commitment to your growth with regular training, networking opportunities, and direct client interactions Recognition of your efforts with quarterly bonuses, anniversary gifts, and more Flexibility and work-life balance with options for remote work and flexible hours with a 9-day fortnight available A culture that values fun and community engagement, evident in our frequent social events, team activities, and community involvement Join us to not only advance your career but to enjoy a workplace that appreciates and rewards your contributions.
If you share our values and are ready for a rewarding challenge, apply today to become part of Count Gold Coast.
If you would like to have a confidential discussion, please call 07 5557 8***.
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