Client Support Officer, Funds in Court, Supreme CourtJob posted: 26/09/2024
Job type: Full time / until 26 September 2025
Occupation: Community Services
Reference: VG/C00119
Closes: 10/10/2024
Classification: VPSG3.2
Salary Range: $86,691 - $93,274
About the Role The Client Support Officer is a member of the Client Services Team and is accountable for services arising from day-to-day dealings with persons under 'legal disability' (beneficiaries) and carers, particularly in respect of their requests to access funds in Court. The position must balance and negotiate such requests and expectations with requirements set by the Judiciary.
Key Responsibilities Effectively manage a small caseload/portfolio of beneficiaries providing timely and efficient funds administration services for persons under disability to achieve Client Services standards.Liaise with and maintain effective communication networks with internal and external peers and colleagues.Submit well-researched, comprehensive memoranda along with sound recommendations for consideration by the Senior Master or other Associate Judges and the Judicial Registrar.About You Knowledge of relevant legislation, particularly the Supreme Court Act 1986, Trustee Act 1958, the Guardianship and Administration Act 1986, and the Rules of Court, as it impacts upon the administration of funds in Court for persons under disability.Sound experience and advanced skills in the use of the Microsoft suite of applications and the capacity to learn and effectively implement a variety of recording, tracking, monitoring, and processing systems.Highly developed work organisation skills with the capacity to set meaningful priorities within a changing environment, paying particular attention to detail in all undertakings with the ability to balance competing priorities.Well-developed financial literacy skills.Experience in the trustee or related industry would be highly regarded.How to Apply Click the 'Apply Now' button, ensuring you include the following in your application: resume.
Other Information CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce. We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.
We aim to create a workforce that reflects the community in which we live.
If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to get in touch with the position contact listed in the position description.
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