This is a Client Success Manager role with News Corp Australia based in Surry Hills, Australia News Corp Australia -- Role Seniority - A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required. More about the Client Success Manager role at News Corp Australia Are you passionate about helping small businesses achieve their digital marketing goals, at scale? If you have experience in administration and an understanding of digital marketing, and want to learn and hone your skills in all things digital, this is the opportunity for you. Working closely with the Sales and Account Management team, you'll be part of our Customer Success team and manage digital campaigns for SMBs across a broad range of Industries Have regular calls, manage reporting and build long-lasting relationships with top tier News Xtend customers Collaborate with Trading teams to improve campaign performance, make recommendations to achieve campaign goals Closely monitor campaign performance and identify potential campaign issues in a timely manner Keep up to date on News Xtend's suite of products, provide customer solutions to Sales teams to drive future business Help team members to troubleshoot and problem solve Support Customer Success Lead in creating a positive and collaborative team culture Take a lead in projects and initiatives to stream process and elevate business operations -- -- -- -- -- Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the News Corp Australia team will be there to support your growth. ???? Please consider applying even if you don't meet 100% of what's outlined ???? Key Responsibilities Customer Advocacy and Feedback Adoption and Success Management Relationship Building Key Strengths Collaboration Service orientation Problem solving Why News Corp Australia is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with News Corp Australia not with Hatch. We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone. #J-18808-Ljbffr
