At Home Care Services Australia, we're passionate about supporting the elderly by providing exceptional home maintenance and gardening services across Greater Melbourne.Our approach is centered on Community at Heart. It's more than just a job for us; every action we take reflects our dedication to our clients. We're a trusted, supportive team, always willing to go the extra mile.WHO WE'RE LOOKING FORWe're on the lookout for an enthusiastic and detail-oriented Client Services & Scheduling Coordinator to play a key role in delivering outstanding support to our clients.WHAT WE NEED FROM YOUStrong experience in managing and responding to clients with urgency and efficiency, ensuring a positive client experience.Proven ability to effectively coordinate schedules across multiple team members, services, and regions, balancing diverse client needs seamlessly.Proficiency in using Excel for data analysis, including pivot tables and filtering, to drive insights and improve operations.Confidence in regularly updating a productivity dashboard to ensure accurate weekly reviews of key metrics.Experience in generating detailed productivity reports segmented into areas.A proactive approach with a problem-solving mindset, always ready to take on new challenges and go the extra mile.This is a casual position to start, with hours from Monday to Friday. We offer flexible working options, including the ability to work from home 1-2 days a week once training is completed.If you're someone who is organised, adaptable, and enjoys making a positive impact, we'd love to hear from you!Summary of role requirements:Looking for candidates available to work:Monday: Morning, AfternoonTuesday: Morning, AfternoonWednesday: Morning, AfternoonThursday: Morning, AfternoonFriday: Morning, AfternoonSaturday: Morning, AfternoonSunday: Morning, Afternoon1 year of relevant work experience required for this role.Working rights required for this role.Expected start date for role: 18 November 2024.Expected salary: $37 per hour.
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