Client Services Officer (Medical Receptionist)

Client Services Officer (Medical Receptionist)An exciting opportunity has opened up for a Client Services Officer (Medical Receptionist) to bring your skills and make a real difference!Are you an experienced administrator looking for a dynamic and rewarding role?About the TeamNgak Min Health delivers coordinated and culturally responsive primary health care services to Aboriginal and Torres Strait Islander communities.
As part of a multidisciplinary team, you'll work closely with General Practitioners, Aboriginal Health Workers, Registered Nurses, Allied Health Professionals, Medical Specialists, and Social and Emotional Wellbeing Counsellors.
You will also collaborate with Djarragun College staff and external partners in a respectful and professional manner.Role and ResponsibilitiesThis full-time role involves providing confidential and professional administrative support to the Ngak Min Health team.
We are looking for an efficient, organised, and experienced administrator with a strong ability to:Schedule appointmentsCoordinate daily appointment listsContact clients to confirm attendanceManage rescheduled and follow-up appointmentsMonitor client flow and wait timesHandle data entry and records managementTransport and chaperone clients to external appointments as requiredAddress general inquiriesProcess Medicare claims using Best Practice software, as well as private billing and client registrationsBring your well-developed communication and time management skills to manage these essential tasks and support the smooth running of the clinic.Qualifications and ExperienceTo succeed in this role, you will ideally have:A Certificate III in Administration or Health AdministrationA minimum of 2 years' experience in a similar roleThe ability to work under pressure, maintain flexibility, and show attention to detailA passion for interacting with a diverse range of clientsAdditional RequirementsSatisfactory national criminal history checkWorking with Children Blue CardA current driver's license with no restrictionsIndigenous applicants are encouraged to apply.Applications will be assessed as they are received .
If you are interested in this role, please submit your application as early as possible.#J-18808-Ljbffr