Client Services Officer

Reporting directly to the Managers, our administrative assistant's main duty is to provide administrative assistance to the management team.
The role requires the administrative assistant to ensure all areas regarding reception, administration, and client service delivery are effectively organized.
Within their role, they must demonstrate high levels of customer service accordingly.
Responsibilities:Communicating/reporting to head office.Meeting participants for onboarding and case notes.Managing rosters, updating the schedule of support, and filing documents.Work Health & Safety, including participation in the risk management program and ensuring a clean, safe work environment.Communications, including interaction with internal and external stakeholders in a customer-centric and efficient manner.A show of understanding about NDIS, dealing with clients and support workers when necessary.Job Types:Part-time, Casual
Pay:$26.00 – $32.00 per hour
Schedule:Day shiftMorning shiftEducation:Diploma (Preferred)Licence/Certification:Working with Children Check (Required)National Police Certificate (Required)Driver Licence (Required)Work Authorisation:Australia (Required)Work Location:In person
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