Administrative Assistants (Administration & Office Support) What Meals on Wheels Tasmania offers you: Competitive Salary – Level 3 Social and Community Services Social, Community Home Care and Disability Services Industry Award [MA000100]Salary Packaging up to $16,900.00 available per yearEmployee Assistance ProgramAbout us: Meals on Wheels commenced its operation in Tasmania in 1955, we now have 15 branch locations spread across the State from Smithton in the Northwest down to Huon Valley in the South.
Our dedicated 50 staff and 750+ volunteers deliver over 280,000 meals every year to frail, aged people, and people with disabilities enabling them to remain independent in their homes for longer.
About the role: Meals on Wheels Tasmania is seeking a Client Service Officer (CSO).
Our CSOs are the first point of contact for our clients and are responsible for delivering exceptional services.
This is a position that will be challenging and is not for the fainthearted.
We are looking for someone who can bring a positive, engaging, and helpful attitude to the role that contributes to the office performance and enhances our clients' experience.
This role will be Part-time 22.50 hours per week.
About you: The successful candidate in this role will have a minimum of 3 years' experience in a high-volume reception or administration-based position, a proven ability to take initiative and prioritise tasks effectively while displaying an empathic yet resilient attitude.
The successful candidate will need excellent communication skills both written and verbal and be a great team player with an ability to work autonomously when required.
Selection Criteria:
Highly efficient and organised with exceptional time management skills.Exceptional interpersonal skills, combined with excellent verbal and written communication skills.Demonstrated experience dealing effectively with vulnerable clients with proven ability to show compassion, respect and understanding of clients from a range of diverse backgrounds.Proven experience in building relationships with clients, colleagues, and stakeholders.Well-developed teamwork skills and the ability to work both collaboratively and independently.Strong computer literacy, specifically in client management systems and word-based software (e.g.
Word, Excel, Outlook).Ability and commitment to maintain client records to a high standard.Previous experience working with vulnerable people, particularly those with disabilities and elderly.Understanding of the Commonwealth Home Support Programme (CHSP), Home and Community Care Program (HACC) and the Australian Aged Care and Quality Standards an advantage.How to apply: To find out more about this exciting opportunity and access a copy of the Position Description please contact Lily Geappen on or .
If you are confident you have the skills, knowledge, and experience to fulfil the requirements of the role please email your application to .
Your application must include:
An up-to-date resume including two referees.A cover letter addressing the selection criteria of the role.Applications close Tuesday 10th December at 5:00pm. Meals on Wheels Tasmania is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all team members.
We encourage applications from individuals of all backgrounds, identities, and experiences.
All applications are treated with the strictest of confidentiality. Successful applicants will be required to undergo a National Police Check.
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