Client Services Manager

Full timeLocated in Brisbane CBD in modern offices, close to central station, you will be responsible for managing client relationships, ensuring exceptional service delivery, and supporting our financial advisors in meeting client needs.Responsibilities:Client relationship management; you will be the first point of contact for the clients for any of their requests.Advice implementation; for both ongoing clients and new clients of the firm.Third party liaison; you will have regular contact with superannuation funds, life insurance providers and platforms to gather information, and conduct research from client queries.Client Reviews; you will assist the advisers with their client review packs, collating information and reporting ahead of the meetings.To be successful in this role you will need to have exceptional organisational skills and attention to detail and be:Motivated and passionate about delivering excellent service to our clients.Possess core values of integrity and honesty.Able to follow corporate processes.Adaptable and willing to learn.Experience using Xplan including tasks & threads.If you are interested in applying for this role, please submit your application letter and CV in PDF format.We thank you for your application in advance.Your application will include the following questions:How many years' experience do you have as a client services manager?Which of the following statements best describes your right to work in Australia?Which of the following Microsoft Office products are you experienced with?How many years' experience do you have in the financial services industry?What's your expected annual base salary?#J-18808-Ljbffr