Client Services Lead - Expressions of Interest Skip to content
Pharmaceuticals & Medical Devices (Healthcare & Medical)
Lead delivery of person-centred services for LGBTI communities Queensland Based | Head office Brisbane | Blended work environment Suits candidates with health care, government or not for profit backgrounds Lead delivery of person-centred services for LGBTI communities Queensland Based | Head office Brisbane | Blended work environment Suits candidates with health care, government or not for profit backgrounds
About the Organisation
Our client is a nonprofit organisation dedicated to promoting the health and well-being of Lesbian, Gay, Bisexual, Transgender, Intersex, Sistergirl, and Brotherboy communities. They deliver quality health services grounded in community needs, guided by evidence, and informed by the voices of those it serves. Operating through funding from various government levels and the invaluable support of volunteers, donors, and the wider community, they are committed to fostering genuine inclusion and respect for diverse LGBTQIA+ identities and Aboriginal and Torres Strait Islander community members.
About the Role
You will oversee the delivery of statewide, person-centered services for LGBTI communities across Queensland. This strategic and operational role is vital in managing a diversity of health services including general practice, psychological supports and community services, leading clinical governance, and establishing best practices through a clinical services framework.
Key responsibilities include:
Developing client-led service delivery programs addressing diverse health needs Managing stakeholders across multi-disciplinary clinical services, including government and private funders Management of grant-funded budgets, expenditure and risk
Skills and Requirement
You will hold qualifications, or equivalent experience, in a health-related discipline and have hands on experience in clinical operations or community settings, ideally including remote practice supervision. You have a solid understanding of healthcare regulations and the Queensland health system, along with strategic planning skills in clinical service development, research, and training. Effective communication and negotiation abilities, particularly with senior clinicians, are also crucial for success in this role.
Additionally, you will bring a commitment to clinical governance and best practice in healthcare, alongside experience partnering with Aboriginal and Torres Strait Islander-led organisations. Financial management, budgeting, clinical redesign and business case development skills are key, while experience within a holistic health service model is highly desirable to align with the organisation's commitment to comprehensive, inclusive care.
Please submit your resume and a cover letter addressing the skills and experience required as your expression of interest. Alternatively, contact Kelly Gentle on 07 5530 8066 if you have specific questions.
Please note there is no formal closing date for this role, if you are interested, we would encourage you to apply as soon as possible.
NGO Recruitment values equitable recruitment practices and is committed to representing candidates reflective of the diverse organisations and communities we work with. We welcome and encourage applications from all backgrounds, ages, and identities, and are happy to adjust our recruitment process to support accessibility needs. If you are interested in this position and have most of the skills or experience we are looking for, please go ahead and apply. To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
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