Nelson Building Society – Murchison, South Island
At NBS we know our clients personally. We take the time to build long term relationships based on trust and respect so we can respond faster, customise our services and say 'yes' more often. We're all about building strong relationships, helping families, building homes and growing businesses. That's what we call 'banking for life.'
We're proud to make a real difference in our community by helping hundreds of not-for-profit groups with sponsorship and grants to support sports, arts, cultural, educational, environmental and charitable organisations.
We've been around since 1862. We're a mutual entity, owned by our clients, and we're incorporated under the Building Societies Act 1965.
About the role We're inviting applications from individuals with a positive, client focused attitude to join our Client Services team in Murchison. This is a permanent part time position working 22.5 hours per fortnight (9.45am to 2.15pm Wed-Fri week 1 and 9.45am to 2.15pm Thur-Fri week 2).
In this role, you'll be the first point of contact for our clients, creating a friendly and welcoming environment to support them with their banking needs. From processing transactions and undertaking daily balancing to handling queries, no two days will be the same. You'll enjoy continually learning new systems and processes as we prepare for upcoming regulatory changes.
Working in a supportive team environment, your exceptional client and relationship management skills will shine. A positive attitude, strong attention to detail and exceptional time management skills are essential.
About you We would love to hear from you if you have:
Previous client service experience, preferably within the financial sector The willingness and desire to exceed client expectations Accuracy and attention to detail Excellent interpersonal and communication skills A commitment to working as a trusted team player in a community focused organisation What we offer We know our people make us who we are. In return for your passion and commitment we offer a competitive salary and a generous benefits package including community and birthday leave, as well as on-going personal and professional development opportunities.
It's an exciting time to join NBS as we continue to grow our business and invest in our people. If you want to make a difference and deliver an exceptional client experience, apply today!
To apply for this role you must be a New Zealand citizen, resident, or have already secured the right to work in New Zealand.
Please attach your CV and cover letter.
Applications close Wednesday 27 November 2024.
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