Number of Positions Available: 1 Start your career with The Salvation Army today!
We are looking for compassionate people who share our mission and values.
If you have the passion and drive to commit yourself to a challenging and rewarding role, we invite you to review our current vacancies.
ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship.
The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Why this role matters The Client Services Coordinator reports to the Program Manager of Youth AOD programs and is a member of the leadership team.
This role is to provide client-focused supervision and support to case management and support staff, to ensure high-quality service delivery.
About the role The position will lead a team of case managers and support staff to deliver high-quality AOD services to young people aged 16-25.
This is a full-time position based in Townsville QLD.
Salary and conditions are in accordance with SCHADS - Level 8 (This role will be to be a part of the on-call roster).
You will successfully Ensure that all components of the youth program are consistent with the Journey to Independence Model and Psychologically Informed Environment (PIE) practice framework.
Be responsible for providing daily leadership, management, and coordination of services delivered across residential, outreach, pre and post-recovery supports, and post-residential housing program, ensuring the integration of work completed by the case management and after-hours support worker roles.
Oversee the administration of resources including material aid and brokerage support provided to clients accessing the program.
Develop and maintain productive and collaborative relationships with community and agency partners.
Ensure collaboration and integration with services across the Salvation Army state youth services stream.
Other duties as determined by the Program Manager.
You will have A minimum degree qualification in social work, social sciences, or related field.
Demonstrated experience in the management and leadership of staff.
Experience and competency in delivering case management practice within a Youth AOD setting, desirable.
Strong communication and IT skills.
Excellent organisation and administrative skills with capacity to balance workload, determine priorities and meet deadlines while also managing the needs of Youth AOD environment.
A national criminal history check is required prior to commencement.
A Working with Children check – Employee Blue Card is required prior to commencement.
A current driver's license.
All mandatory training including TSA specific training is completed and up to date.
What we offer Flexible working conditions.
Employee Assistance Program - Independent confidential counselling service.
Financial, retail, and lifestyle discounts and benefits.
Discounted health and fitness programs through Fitness Passport.
Up to 8 weeks leave per year through our purchase leave scheme.
Generous Parental Leave offering of 12 weeks.
Up to 5 days paid leave per year to support a TSA program or activity.
An inclusive culture of dedicated, passionate, and professional team members.
Positively supporting and impacting the lives of others through your career contribution.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.
All child-facing roles will require the successful completion of a Working with Children Check.
Applicants for all roles require a mandatory National Police Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.
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