William street, Melbourne, VIC, Australia, 3000 Ongoing/ Fixed Term •Salary range: $77,448 - $85,455 pa plus employer's contribution to superannuation and annual leave loadingWe directly support approximately 800,000 people every year and reach a further million people through local community-based programs.
Our vision is to empower all people to live fulfilling lives and achieve their potential in inclusive communities.
We collaborate with government, non-government, and community partners to work with children, adults, families, and communities to improve lives and realise potential, with a focus on breaking, rather than managing, disadvantage.
About the Opportunity The Senior Client Service Officers (Specialist) provide specialist advice and support service brokerage for clients with complex support and housing needs.
The role manages relationships, partnerships, and networks between communities and the Department to improve communication on and access to services for clients and to support sustainable tenancies.
Job Notes This is a temporary full-time role in accordance with the Government Sector Employment Act 2013 for a period of up to two years.
A talent pool may be created to fill both ongoing and temporary opportunities if and as they arise.
A valid Australian Drivers Licence is an essential component of the role.
Regular travel across the region is a requirement and may also include overnight stays.
Our Commitment to Diversity and Inclusion FACS is committed to building a workplace culture that values diversity and inclusion.
We actively promote the employment of people with disability, Aboriginal and Torres Strait Islanders, LGBTI, and other diversity groups.
FACS encourages applications from people with disability and will provide reasonable adjustments in our recruitment processes and in the workplace.
Targeted Questions To apply, candidates must submit a two (2) page covering letter which includes a response to the two (2) targeted questions below and an up-to-date resume which clearly details their skills and experience as relevant to this role.
What skills, experience, and knowledge do you have working with people with complex needs, including the ability to coordinate service delivery across government and non-government agencies, in an early intervention/prevention or intensive support model?
Please provide an example. What skills, knowledge, and experience do you have in collaborating with other agencies and service providers to broker services for individual clients? Part of the assessment process may include additional online capability testing, skills testing, or work samples in accordance with the new Government Sector Employment Act 2013; therefore, you may be contacted to participate.
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