Administrative Assistants (Administration & Office Support)
Synectic is a Tasmanian-owned, state-wide accounting, advisory and financial planning firm of around 40 brilliant and dedicated team members. We offer an exciting workplace in a rapidly growing business where people come first and change is embraced.
The opportunity
We are seeking an experienced, passionate administration assistant to join our growing Financial Planning team in our Devonport office. This opportunity will suit an experienced administrator with outstanding client service ability, team focus and organisational skills. You will provide support to our financial advisers, dealing directly with team members and clients, as well as performing ad-hoc administrative functions. You will deliver a broad and diverse range of functions from addressing client needs to providing administration support to your team and managing databases.
Our preference is for part-time hours of 22.5 hours per week, with some flexibility for the right applicant. This is a rare opportunity to join a fun and supportive professional services team who contribute positively to the broader community.
About us
Our first priority at Synectic is to make a positive difference in the lives of our people, clients and community. We have a strong team culture and are Employers of Choice – recognised by our team members, business leaders and the Tasmanian government as an excellent place to work, providing contemporary workplace practices and outstanding support for our team.
We have a long-standing reputation for excellence. Some of Tasmania's most successful people and enterprises choose to work with us, and we are committed to delivering them outstanding service.
Benefits you'll enjoy:
Work in modern offices and with industry-leading technologies
Full training and mentorship from an experienced and supportive team
Diverse opportunities to grow and develop your career if you choose
Up to 8 weeks annual leave
Employee Referral Program - monetary incentive for recommending great talent!
Extra time off to give relief from unplanned pressures with our "Synectic Day"
Support through our Employee Assistance Program
Engaging #teamsynectic activities including fundraising, casual days, morning teas, fun runs, office games, and our legendary Christmas party
Have fun with a team who work hard and enjoy what they do!
The role
This is a diverse role, based in our Devonport office. Your focus will be on providing exceptional services to our clients and administrative support to our financial planning team. Supported by an experienced team, you will work closely with our financial advisers and paraplanners to ensure we deliver excellent client service, including responsibility for:
Client communications
Database management
Preparing, collating, and sending documents
You will also:
Communicate with a variety of internal and external stakeholders
Build genuine relationships with our clients and become a direct point of contact for client requests and inquiries
Approach your role with a mindset of continuous improvement and facilitate a culture of continuous improvement
Assist the administration team with various functions to ensure the office runs smoothly, including setting up meetings, processing mail, and other ad-hoc administrative duties
This is an amazing opportunity to enjoy a variety of work in a supportive environment, all while enjoying our awesome culture!
About you
The role will suit someone with administration experience, who shows a true passion for interacting with and assisting clients and team members. You need to be an approachable people-person who has an immense care-factor. You will also have a commitment to maintaining the highest quality standards, and love to be organised and work on multiple tasks at one time.
To secure this role, you'll need to show us that you:
Have experience providing administration support
Have a positive 'can do' attitude and relish being a 'go-to' person
Are confident, polite and empathetic in your dealings with a broad range of people
Are well-spoken, well presented, and have strong written communication skills
Can handle conflicting priorities and meet deadlines whilst maintaining composure, balancing timeliness with quality and accuracy
Can think on your feet, act independently within established guidelines, exercise discretion, apply good judgement, and be proactive
Excel in a collaborative team environment
Have sound computer skills with a minimum of basic skills in Microsoft Outlook, Excel and Word
Embrace change, learn continuously, adapt, and quickly grasp new systems and technologies
Proactively contribute to the continuous improvement of systems, processes and procedures
Will commit to our values and ethical principles
How to apply
If this sounds like you, please forward an application via the "Apply for this job" link. Please provide your resume and 1-page cover letter outlining your interest in the role and how your experience and capabilities relate to the role. Interviews may start early so do not delay!
If you have questions about this opportunity, please contact Naomi Close on (03) 6424 1451.
Please note that applications must be submitted via Seek and will not be accepted via email.
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