Job description:
Navistar International is seeking a reliable and hardworking Client Service Officer to join our team in Canberra, Australian Capital Territory. This is a part-time remote position at the Associate Level, requiring a minimum of 4 years of experience in client service.
Responsibilities:- Handle client inquiries via phone, email, and other communication channels in a timely and professional manner.- Build and maintain strong relationships with clients to ensure customer satisfaction and retention.- Work collaboratively with internal teams to address client needs and resolve any issues that may arise.- Assist in the development of client service strategies and processes to enhance overall customer experience.- Keep accurate records of client interactions and transactions for future reference.
Requirements:- Bachelor's degree in Business Administration or related field preferred.- Proven experience in client service or a related field.- Strong communication and interpersonal skills.- Ability to adapt to changing situations and think critically to find solutions.- Proficient in Microsoft Office Suite and CRM software.- Ability to work independently and in a team setting.- Strong organizational skills and attention to detail.
Personality traits:- Reliable- Hardworking
Soft skills:- Adaptability- Critical thinking
Benefits:- Free accommodation- Joining Bonus- Company transportation
Working environment:At Navistar International, we pride ourselves on creating a positive and supportive working environment where employees are encouraged to build strong connections with one another, treating colleagues like an extended family.
Equal Opportunity Statement:Navistar International is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other characteristic protected by law.
Deadline to apply: ********
If you meet the requirements and are looking for a rewarding opportunity to work from home as a Client Service Officer, we encourage you to apply before the deadline. Join Navistar International and be part of a dynamic team dedicated to providing exceptional client service.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.