Pitcher Partners Private Wealth is part of the National Pitcher Partners network. We have a strong reputation for providing personal service and quality commercial advice to our clients across a broad range of industries.
We currently have a vacancy for a Client Service Officer to join our Newcastle office.
Your new role
This role is responsible for the coordination of the overall client experience for Pitcher Private Wealth clients whilst maintaining the highest levels of client service.
Key responsibilities are (but not limited to):
Facilitation of the end-to-end client experience in Pitcher Private Wealth. This includes the booking of meetings and preparation of associated documentation, meeting and greeting clients upon arrival and maintaining service standards at all times;
Providing daily administrative support to Partners and the team across a broad range of areas. This includes (but is not limited to) diary management, travel arrangements, management of correspondence and document preparation, mail coordination, assistance to the Account Management team;
Provide a first point of contact for client enquiries and accurately communicate client expectations and requirements to other team members as required;
Coordinate details and logistics of a broad range of functions and events in conjunction with the Executive Assistant;
Maintain already up-to-date client records.
This role comes with significant training and support from your team and the opportunity to collaborate on team projects and help develop the business.
About You
We offer a great workplace culture, and we are looking for the right person to join our talented team.
To be successful in this role you will have a minimum of two years experience in Administration within a professional environment:
Have the ability to communicate effectively and professionally with clients, partners and team members in both verbal and written form;
Are flexible in your approach to work, with the ability to handle multiple priorities with efficiency and ease;
Have strong administration skills, attention to detail and the ability to problem-solve;
Manage your time well and prioritise tasks effectively within given timeframes;
Are a team-player who also enjoys working independently;
Possess an engaging, professional and courteous nature, be eager to work in a team and provide assistance to clients, Partners and other team members;
Are able to build rapport quickly and grow and maintain relationships at all levels;
Display a willingness to exceed client expectations and create peace of mind for clients in the delivery of service.
About our Business
At Pitcher Partners, we pride ourselves on creating a positive, energetic and diverse work environment – one that is based on teamwork, learning and open communication. We offer flexible working opportunities, exceptional training programs, mentoring and other benefits.
At Pitcher Partners, we strive to operate within our core values:
Care – demonstrating genuine connection and care for clients, the team and our community;
Fun – being part of a fun, fulfilling and exciting team;
Authentic – embracing relationships that allow you to be your truest and best self;
Opportunity – endless opportunities to develop team and clients.
As a valued member of our team, you will work alongside like-minded individuals who share your passion for excellence and drive to succeed.
We offer a supportive & team-based culture and an outstanding work environment:
We regularly celebrate team achievements with events throughout the year;
Flexible work arrangements for the right candidate;
We offer a range of employee wellbeing benefits including subsidised physical active pursuits (we'll pay up to $400 per year for your sport rego, Yoga/Pilates classes, gym membership etc!);
Our Financial benefits include competitive salaries and salary sacrifice available for all employees;
Our modern offices are centrally located in Newcastle CBD, close to transport & free-parking.
If you believe you have the skills, motivation and the commitment required for this opportunity, please submit your cover letter and resume and see our website for more information about us, and what we do.
All applicants must be Australian citizens or be a permanent resident. You may be required to provide evidence at application.
*Please note ongoing employment in this role is subject to the successful completion of a National Criminal History Check.
Please apply below or contact ****** for more information.
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