Client Service Associate

Job Description:

Orora is currently seeking a part-time Client Service Associate to join our team in Canberra, Australian Capital Territory. The ideal candidate for this role will have at least 4 years of experience in a similar position and possess a strong sense of independence and confidence.

Responsibilities:- Manage client accounts and provide high-quality customer service- Respond to client inquiries in a timely and professional manner- Conduct thorough analysis and planning to meet client needs- Assist in the development and execution of client service strategies- Collaborate with internal teams to ensure client satisfaction- Maintain accurate client records and documentation- Identify opportunities for business growth and upselling to existing clients- Stay up-to-date on industry trends and best practices

Requirements:- Bachelor's degree in business administration or related field- 4+ years of experience in client service or a similar role- Strong analytical and planning skills- Excellent communication and interpersonal abilities- Ability to work independently and as part of a team- Proficiency in Microsoft Office suite- Experience with CRM software is a plus

Benefits:- Dental insurance- Company-provided equipment- Free accommodation during work hours

Working Environment:At Orora, we strive for a harmonious workplace where collaboration and respect prevail. Our team values diversity and inclusivity, and we believe in creating a positive and supportive environment for all employees.

Deadline to Apply:June 21, 2024

Equal Opportunity Statement:Orora is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or religion.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.