Are you looking to join a firm that's progressive, innovative and holds both its team members and clients at the centre of its culture? Start your future with AFS today!
Who we are We're a modern Chartered Accounting firm located in the heart of Bendigo, Djaara Country, with a team of over 100 professionals. We've been providing services to Bendigo and surrounds for over 70 years and are a proud pillar of the Bendigo community.
Our culture We believe every single team member is a leader and contributes to the success of our firm and our clients. We invest in organisational development, leadership skills and career planning, recognition and coaching to constantly enhance the experiences for our team.
A core part of our identity is our commitment to our local regional community. Each year we support Bendigo organisations, charities and not-for-profits through direct or in-kind sponsorship and involvement.
Furthermore, we're committed to developing our environmental, social and governance sustainability to ensure our business practices have a measured and positive impact.
Our culture is something we value, nurture and routinely seek team feedback on, so that we can continue to foster a meaningful work environment for everyone.
The team This role provides administrative support to our Audit team. The Audit Administration team currently comprises of five team members who support the six partners and 39 auditors in adding value to our clients' businesses.
The role The role of a Client Service Administrator at AFS is to provide administrative support within our audit and contracting departments. This involves providing necessary assistance to ensure deadlines are met and the end-to-end client service experience is delivered in line with AFS's client first focus.
As a Client Service Administrator, you will:
Collaborate with the team to ensure client deliverables are completed Schedule meetings, appointments and trainings Generate draft documents using the firm's software and document management systems Assist with the submission of half yearly and year end reports with ASIC Organise accommodation for audit and contracting visits requiring travel Organise reimbursement for team member travel expenses Review and format reports prepared by the audit and contracting teams Provide clients with status updates and industry updates for upcoming Committee meetings Assist the wider team with various administrative tasks Exhibit strong professional communication skills, both verbal and written, in all interactions Be a point of contact for clients, providing professional assistance About you We're looking for someone who:
is able to prioritise work duties and meet deadlines whilst maintaining a high level of attention to detail is proactive, owns their work and contributes to the team is motivated to learn is committed to quality customer service is able to work in a fast-paced environment has high level written communication skills is proficient in Microsoft Office suite has excellent interpersonal skills with the ability to effectively communicate with internal and external stakeholders at all levels has previous exposure to document control duties/tasks (preferred but not essential) AFS will offer you: the ability to benefit from our formal and informal Flexibility at AFS policy, allowing work life balance working in a fast paced and challenging team environment, with constant learning and opportunity the ability to bring your true self to work with our genuine commitment to diversity and inclusion, along with our policies like "dress for your day" enjoy working in our hybrid work environment, with the ability to work from home or from our modern offices depending what your day entails after your initial training period develop your career and yourself by attending networking events, participating in leadership training, and receiving ongoing development, support and guidance be a part of our fun culture with our regular social club events, leadership and team building programs benefit from our wellbeing focus, including our Employee Assistance Program, supportive environment, volunteer friendly workplace At AFS we recognise that we're strengthened by diversity and we're committed to creating an inclusive culture. We welcome applications from Aboriginal and Torres Strait Islander people, people of diverse cultural backgrounds, those who identify as LGBTQIA+ and workers of all ages.
Our commitment to the Bendigo Community is a top priority for us. While this position offers the convenience of hybrid work, it's essential to note that it is based in Bendigo.
For further information about us, please visit our website or email ******.
To explore this opportunity, click "Apply Now" by 17th November 2024 by submitting a CV and cover letter for the role and take your first step towards a fulfilling career journey with AFS. Applicants for this position must have the right to work and live in Australia.
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