Client Scheduling Officer

Client Scheduling Officer
Company:

Churches Of Christ In Queensland


Details of the offer

Career Progression Support & TrainingSupportive Team EnvironmentBrisbane Based PositionChurches of Christ, Operations Support Team, Kenmore - Brisbane Client Scheduling Officer Permanent, Full-time Opportunity About Us
For over 140 years, Churches of Christ has been a beacon of compassion and care for Australians, helping thousands live meaningful, hope-filled lives. With a dedicated team of 4,000, we're making a difference across Queensland, building strong communities where people thrive.
Why Join Us?
At Churches of Christ, we value diversity and encourage a culture of inclusion. As a growing and dynamic organisation, we offer you real opportunities for career progression, training, and development. Whether you're looking for a long-term career or a chance to build new skills, we're committed to helping you grow.
Our Benefits Include: 5 weeks of annual leave, giving you the time to rest and rechargeSalary packaging of up to $15,900, increasing your take-home payUpskilling opportunities and clear career progression pathwaysFriendly, supportive team cultureA chance to give back to your community by making a tangible difference in people's livesAs a not-for-profit, we offer salary packaging benefits that could see you save up to $18,549 annually! This includes everyday expenses like rent, groceries, and bills, plus including up to $2,649 for meals and entertainment. This is just one of the many ways we ensure your work-life balance is prioritised.
About the Role
The Client Scheduling Officer plays a vital role in ensuring the smooth scheduling of care services to our Home Care Clients. Based in Kenmore, you will be responsible for:
Scheduling staff and services in line with contractual agreements and in consultation with our Care ManagersManaging unscheduled changes and responding to urgent client needsCoordinating fleet vehicle allocationsBuilding strong relationships with both clients and team members in a call-centre environmentSupporting consistency across our Home Care sitesEvery day will bring a new challenge, and you'll leave work knowing you've made a real difference in the lives of the people we support.
About You
You'll thrive in fast-paced environments and are a master of multitasking. With your exceptional communication and organisational skills, you handle challenges with confidence, honesty, and discretion. You're comfortable dealing with complex conversations and have a knack for maintaining positive relationships with clients and colleagues alike.
Your Skills and Experience Include: Certificate IV in Business Administration (or equivalent experience)Strong proficiency in Microsoft Office, especially Excel and OutlookExperience in client scheduling and working within contractual agreementsPrior experience in an administrative role within the community services sector is a plusExperience with rostering systems like Procura would be highly advantageousIf you're someone who is passionate about making a difference, organised, and driven, this role offers both the challenge and satisfaction of supporting our clients in maintaining their independence.
Next Steps for this Brisbane based position. If this sounds like the role for you, click Apply to submit your application. For more information, feel free to contact Rick Pandit on 0417 218 410.
At Churches of Christ, we are committed to diversity and inclusion, and we strongly encourage applications from Aboriginal and Torres Strait Islander people.
Applications will be reviewed as they are received, so don't wait—apply now!




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Job Function:

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Client Scheduling Officer
Company:

Churches Of Christ In Queensland


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