Client Retention Officer

Details of the offer

Administrator - Client Retention OfficerMultidisciplinary Allied Health TeamFun team environmentFull-time position (Monday to Friday)The CompanyOne of Australia's leading preventative Allied Health services providing holistic multidisciplinary care to children and adults. Their services are provided within 13 state of the art, fully equipped facilities across NSW and TAS and within the community.You will have the opportunity to work collaboratively within an incredible team of Allied Health Professionals including Speech Pathologists, Occupational Therapists, Physiotherapists, Exercise Physiologists, Dieticians and Podiatrists and Behaviour Support Practitioners.About The RoleCurrently seeking an experienced Administrator - Client Retention Officer to join a growing team in Nowra. This is an integral and challenging role within the business that will see you involved in a diverse range of activities, collaborating and assisting the team and our clients.Your Daily Duties Would IncludeFront of clinic client facing roleManaging practitioner appointmentsLiaising with clients, families and practitionersOrganising incoming referrals and manage client waiting listsMaintaining and expanding our referrer relationshipsProcessing billings for multiple funding streams – Private, Medicare, DVA, NDIS, HICAPSGeneral Administrative tasks including, emails, calls, reporting, filingProcessing client intake forms and service agreementsAssisting with Internal AuditsOrganise general facility supplies and maintenanceAssist with induction of new practitioner & student placementsEssential CriteriaMust have experience in health industry administration roleExcellent communication skillsAbility to handle high workloadsStrong organisational skillsAttention to detailGood knowledge of Microsoft Office productsNDIS experience is advantageousMust be available Full Time Monday to FridayAbout YouIf you are an experienced Administrator who enjoys a busy and varied role within a great supportive team environment, then we want to hear from you.#J-18808-Ljbffr


Nominal Salary: To be agreed

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